We are looking to recruit an experienced full time administrator to work within Oldham Early Intervention Team. We are a multi disciplinary team providing specialist mental health assessment and interventions to service users experiencing a first episode psychosis.
This role requires a highly organised person with the ability to prioritise their workload, work in a calm and effective manner and communicate well at all levels.
• To provide efficient and effective administration support to the Early Intervention Team.
• To undertake the administration of all referrals received into the team and provide administrative support to the senior practitioners.
• To ensure high standards are maintained at all times and that work is produced effectively and efficiently in accordance with the Trust’s policies and procedures
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel
• To undertake the comprehensive administration of all referrals received into the team.
• To ensure that all relevant referral information is recorded on PARIS and other relevant information systems and be responsible for the security of the information contained within these systems
• To collate all relevant available information to enable the effective triage of referrals received by the team.
• To take referrals and process from a range of multi-disciplinary professionals and agencies, service users and members of the public and provide practitioners with sufficient information in order to prioritise risk.
• To carry out general clerical duties including information gathering, dealing with internal and external post, filing, faxing and photocopying documents. Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative.
• To manage the appointments system for the team in line with clinic times and the off duty rota.
• To order and maintain sufficient levels of stationery and supplies for the Access and Crisis Service.
• To deal with difficult telephone enquiries and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional manner.
• To attend meetings as requested by the Mental Health Practitioners and Service Manager and to take accurate minutes, process and distribute them as necessary.
• To continuously review administrative processes within the team with the Admin Manager and contribute to the ongoing development of the service
• To work with and support the Manager and Service Manager of the team.
• To work with and support the Admin manager of Crisis Services.
• To work with and support the team in their day to day work.
• To collect information and produce statistics as and when required by the team for audit and research purposes
• Organise and maintain an efficient and effective filing system.
• Control and maintenance of health care records (including archiving and culling) as per Records Management Policy.
• To undertake such other tasks that may be required from time to time by the professional staff within team.
This advert closes on Wednesday 12 Mar 2025