Clinical - Deliver, demonstrate and supervise safe and appropriate care within a challenging and changing clinical environment, using highly specialised equipment and resources - Communicate effectively with patients, especially where the patients ability to communicate is compromised. - Administer, demonstrate and supervise the delivery of medications, including multiple continuous infusions, within the Procedure for the Ordering, Prescribing, and Administration of Medications (POPAM) guidelines - Work collaboratively alongside other health professionals to provide high standards of care for patients within Head and Neck speciality - Take a key role in the implementation of any clinical initiative or introduction of new equipment within Head and Neck ward - Take an active clinical leadership role and act as shift co-ordinator - Work continuously to promote and support clinical training, education and development of other staff within the Head and Neck inpatient ward and beyond Management - Work alongside the Matron, Band 7, consultants and wider team to help determine and deliver on strategic service objectives - Work alongside site and operational delivery teams to maintain patient flow and capacity within agreed procedures - Support the maintenance of the electronic roster, alongside the Band 7 to ensure that it is kept up to date - Seek to eliminate or reduce any staff conflict and take any remedial and on-going action as appropriate - Manage any patient, relative or staff complaints in line with the Trust complaints procedure - Deliver and support staff appraisals and promote mandatory training to achieve key performance indicators - Support the service and Trust recruitment and retention strategy and participate in the interviewing process for new staff - Take responsibility for the health and safety of patients, relatives and staff and contribute towards clinical and environmental risk assessments and risk reduction practices. Leadership - Lead the nursing team in the assessment, planning, implementation and evaluation of patient care within the multidisciplinary team - Support the development of a highly skilled, motivated and engaged workforce which continually strives to improve patient, relative and staff experience - Role model high standards of patient care, communication, commitment and organisation for others to follow - Support and lead any service developments and use effective leadership skills to ensure effective change as appropriate. - Encourage and promote a shared leadership model, enabling and empowering others, of all grades, to take the lead with various initiatives within Head and Neck speciality and the wider Trust whilst clearly demonstrating the Trust leadership values and behaviours. - Lead or actively support all agreed quality improvements within Head and Neck speciality and link with other teams and services as appropriate within and outside of Trust. - Collaborate with local, network and national colleagues as appropriate to maintain shared best practice within critical care