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Director of Operations – South, Chandler's Ford
Client:
Selwood
Location:
Chandler's Ford, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Reference:
07e391801ef8
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
About The Role
Due to upcoming retirement, we have an exciting opportunity for a Director of Operations to support our Southern region.
This role is one of two responsible for the entire branch hire network across the UK. You will play a key part in growing Pump Rental Solutions in your region, working closely with Regional Operations Managers (ROMs) and Branch Managers to develop and improve operational strategies aligned with company goals.
The Director of Operations South will focus on driving operational efficiency and maximizing profitability while maintaining high safety standards.
Main Responsibilities:
* Develop and implement strategic goals for operational efficiency, safety, quality, and productivity at branch, regional, and national levels, collaborating with ROMs, operational directors, and senior management.
* Work with the Executive Leadership Team to set performance goals and long-term plans.
* Lead and develop high-performing teams, managing senior managers to achieve targets.
* Coach and mentor managers to enhance leadership skills and ensure business resilience and leadership pipeline development.
* Collaborate with Regional Operations Managers to uphold standards and improve customer service quality.
* Review team performance regularly, supporting development and operational improvements.
* Promote employee training, development, and succession planning.
* Analyze data to evaluate performance and report regularly.
* Build strong relationships with stakeholders across departments, ensuring effective communication.
* Partner with sales and solutions teams to deliver tailored pump solutions and excellent customer service.
* Assess and improve operational processes for efficiency and effectiveness.
* Drive strategies to optimize resource use, reduce costs, and increase productivity.
* Manage regional budgets to ensure profitability and support future planning.
Qualifications & Experience
* Degree level education or equivalent; relevant management qualifications preferred.
* Experience in regional operational management, ideally at senior or director level in a similar industry.
* Proven ability to manage geographically dispersed teams, demonstrating leadership and engagement skills.
* Strong stakeholder relationship skills and ability to collaborate across teams.
* Excellent communication and interpersonal skills.
* Visionary leadership with adaptability and decisiveness.
* Experience in fostering a Health & Safety culture with compliance adherence.
* Proven skills in planning and managing operational processes to maximize efficiency.
* Background in driving growth, sales, and profitability in operations.
* Ability to set objectives aligned with regional goals using modern communication platforms.
* Experience with budgets and business planning, with a focus on profit maximization.
* Skilled in developing project scopes involving stakeholders.
* High computer literacy, capable of analyzing data and preparing reports using Microsoft Office.
* Full UK driving license with up to 6 points.
* Willingness to travel within the UK as needed.
* Understanding of pump equipment, rental operations, and technical requirements is advantageous.
What we can offer you
Our benefits package supports work-life balance and personal development, including:
* Eligible for company bonus scheme (annual and quarterly)
* Medicash medical expenses scheme, including 24-hour online GP services and gym discounts
* Company pension scheme based on total earnings
* 24 days holiday plus 8 bank holidays, increasing with service
* Life insurance at 3x annual salary (DIS)
* Support for training and development
* Employee assistance program and mental health support
* Discount schemes for shopping, holidays, and more
* Hybrid working model (home and office-based)
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