About the Role
Security Shift Second in Command (2IC)
Blackburn - BB2
MUST BE ABLE TO WORK DAYS, NIGHTS & WEEKENDS
£15.30ph
UK NATIONAL OR HELD BRITISH PASSPORT FOR MIN 5 YEARS
Join Our Team as a Security Shift Supervisor and Lead with Confidence!
Are you a proactive leader with a keen eye for detail and a passion for safety? We’re looking for a Security Shift Second in Command (2IC) to join our team, a role that combines leadership, security expertise, and strategic thinking.
Job Opportunity
The 2IC will be responsible for assisting the Shift Manager in managing all security personnel in relation to the day-to-day operational issues impacting on the contract throughout their shift.
The 2IC will be the nominated training lead on the shift and will have responsibility for ensuring all staff complete mandatory training as well as delivering induction training and updating training matrices.
In the absence of the Shift Manager, the 2IC will provide a central point of contact for service delivery development, performance, measurement and centralised reporting which fully demonstrates the Securitas values of Integrity, Vigilance and Helpfulness. This position is key to the operational success of the Team and is required to strengthen the relationship between the client and Securitas by ensuring. operational Supervision on a 24/7 basis.
Key Responsibilities
· Plan, coordinate and organise shift training
· Update training matrix for shift
· Deliver induction training to all new employees
· Deliver refresher training to shift, as dictated in the site training policy
· Liaise with Operational Support and Training Department to organise all SIA top up training for their shift
· Collate weekly, monthly, bi annual and annual reports for Shift Manager, to support resource
· Ensure all Focus Topics are completed monthly
· Ensure mandatory learning is completed.
· Supervise and support the management and planning of resources
· Assist with shift briefing
· Assume the role of Shift Manager in the absence of a Shift Manager
· Any other tasks allocated by Service Delivery Manager/ Shift Manager
Essential Skills
Competencies
Managing and Leading Others
Leads, develops and fosters a culture of high performance in line with Securitas Core Values
Manages Self
Manages time effectively and prioritises against urgency and importance
Decision Making
Prepared to make tough decisions considering risks to meet operational needs and demands to of the business
Communication Skills
Maintains an approachable demeanour and is visibly engaged with the team
Operational Excellence:
Monitors and maintains quality and productivity with a focus on high standards
Customer Focus
Maintains a positive customer relationship, is seen as an ambassador for the Securitas brand
Relationship Building & Networking
Supports Shift Manager / Service Delivery Manager in developing a strong, area-based network and participates in sharing of best practice
Person Specification
Minimum Required
Current SIA licence: Door Supervisor and CCTV
Have a full 5 year checkable work history
Competent in MS Word, Excel and E-Mail (Outlook)
Well-developed interpersonal and influencing skills. Able to negotiate and deal with sensitive and confidential matters with tact and discretion
Adaptable and responsive in the face of changes in priorities, plans and schedules.
Additional
Health and safety at work
Customer Service Training
First Aid at Work
Benefits
Health & Wellbeing
* Company pension and advice and planning
* Life assurance scheme
* Discounted gym memberships
* Wellness advice and support, including financial, emotional and physical
* Dental and Physical Health Plans
Lifestyle Benefits
* Cycle to work scheme
* Car lease and new car purchasing schemes
* Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
* Mortgage Advise
* Payroll ISA's
* Eligibility for Costco Membership
Learning & Development
* Support with further education
* 100's of eLearning courses
* Accredited courses by C&G, ILM, IOSH and SIA
* Leadership Development programs both local and global
Giving Back
* Payroll Giving
* Working with charities such as Calderwood House, KPMB and Wooden Spoon
* Supporting local community initiatives
* Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org