Eye4 Recruitment are working with a reputable client based in Liss, a family run business, looking to grow in 2025, based in the heart of Liss, next to the train station. KEY RESPONSIBILITIES: Ensuring that invoice batches are generated daily Confirmation of invoice batches once authorised Daily filing of customer contract paperwork Providing a first point of contact for all customer invoice queries and ensuring that they are resolved within agreed timescales Daily monitoring of the “invoices” mailbox ensuring that all customer correspondence is dealt with promptly Ensuring that invoice queries are fully investigated, and credit notes are requested in accordance with appropriate procedures Raising, issuing, and allocating credit notes once authorised Ensuring that customer information is up to date Administering the month end invoicing process including ensuring that all contracts and advice notes have been invoiced and all closed contract paperwork has been archived Preparation and provision of month end invoicing and invoice query stats to the Finance Manage Updating of customer pricing agreements. KNOWLEDGE, SKILLS, AND EXPERIENCE: Ideally 2/3 years’ experience in a similar role Confident telephone manner, along with strong customer service skills Good attention for detail HOURS & BENEFITS: Flexible working hours Parking Pension Career development, if required 28 days holiday Christmas shut down