Our client is looking for an IFA Administrator to join their team based in Newcastle. You will be working as part of a team providing timely and efficient support to the Advisers in conjunction with the Paraplanners.
IFA Administrator's Responsibilities
* Provide administrative support to Advisers and Paraplanners.
* Input and maintain data on the Company’s back office system.
* Update and manage a diary system, taking action when required.
* Format and prepare letters and documents.
* Liaise with both internal and external contacts and clients by telephone and email.
* Support Advisers in managing their pipeline and portfolio of existing business.
* Communicate with Life Offices and Investment Houses when requesting information.
* Prepare files for compliance checking.
* Undertake filing, photocopy and scanning.
* Maintain client records using the Intelligent Office system.
* Keep up to date with all relevant product, legislative and technical changes.
* Submit new business.
* Manage client reviews, including preparing client valuations.
* Prepare client reports – these may be in relation to pensions, investments Trustee Investment, IHT planning and other associated financial planning requirements.
* Review products available to meet client needs and make appropriate recommendations.
* Develop productive working relationships with colleagues and clients throughout the financial services environment.
* Act ethically, impartially, and always in the best interests of clients.
* Follow the internal IEP processes and procedures.
* Ensure compliance adherence with the FCA regulatory and legislative requirements.
* Ensure IEP meet the expectations of the FCA with regards to treating customers fairly.
* Act in accordance with the terms and conditions of your employment contract.
These duties are not to be regarded as exhaustive, and you may be required to perform other and/or additional duties within your skill set and competence as the company may require.