As a Food Service Assistant at HMRC Nottingham NG2 2GD, you're a real people person with excellent communication skills. Mainly customer-facing, you'll interact with our clients and colleagues every day, improving the quality of life for all that you meet.
What you’ll do:
* Manage the coffee shop and provide support in the preparation, cooking, and serving of food and beverages.
* This is a dual role that requires you to also work in our Hospitality department.
* Lead shifts when assigned by the line manager, taking responsibility for delivering brand standards, including cash management.
* Open the unit, prepare for the shift, close the unit, manage orders, monitor and deliver high standards of customer service, and accept deliveries.
* Perform the role of float where required.
* Train all new team members to Barista level using appropriate training material.
* Check the quality of the espresso by accurately measuring and recording the grind and dose.
* Ensure all drinks are made and served to brand standard.
* Support the team throughout the shift to ensure delivery of service to brand standard.
* Identify any gaps in training and undertake any required training.
* Ensure all coffee equipment is in good working order and report any faults as required.
What you bring:
* Positive attitude, professionalism, and respect for others.
* Fully trained to Barista standard with a complete understanding of brand standards.
* Literate and numerate.
* Ability to communicate effectively with customers, clients, and staff.
* Passionate, friendly, and diligent.
* Ability to work with a team and on your own initiative.
* Flexible approach to the role.
What we offer:
* Unlimited access to an online platform offering mental health and wellbeing support.
* Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, and support with work-related or personal issues.
* Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
* Money Insights and financial benefits via the Salary Finance Platform.
* Save for your future by becoming a member of the Sodexo Retirement Plan.
* A death in service benefit for colleagues who pass away whilst employed by Sodexo.
* Opportunities for colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
* Cycle to Work Scheme to help colleagues support the environment while keeping fit.
* Volunteering opportunities to enable all colleagues to help support worthwhile causes in our communities.
* Flexible and dynamic work environment.
* Competitive compensation.
* Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Package Description
* 37.5 hours per week
* Shift pattern/hours: Mon-Fri various shift patterns between 6:30 and 17:30
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the quality of life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces-friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and ensuring disabled people have the chance to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
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