REGIONAL FACILITIES MANAGER
Salary: £46,000 - £50,000 per annum
Working Hours:Full-Time, Permanent, 40 hours per week
Location: Tower Hamlets, London, E14 0JW
G4S Facilities Management is seeking a highly motivated and experienced Regional Facilities Manager to oversee the delivery of high-quality hard and soft services across a portfolio of schools in the London Borough of Tower Hamlets. The role is critical in ensuring the successful delivery of a PFI contract, meeting client expectations, and maximising operational efficiency.
Responsibilities
Oversee the delivery of all hard and soft Facilities management services
Manage customer relationships with the Schools and service delivery for the region.
Direct a relationship with the Helpdesk and utilise data from CAFM, ensure PPMs and reactive works are completed on time and to the required contractual standards.
Maintain regular contact with the client and all other stakeholders and deal with any issues efficiently and in a professional manner, deputising for the Regional Account Manager where required.
Monitor and control agreed budgets and review with the Contract Management team at monthly meetings.
Manage labour costs to budget and oversee recruitment and ensure all employees and any temporary employees receive the appropriate induction and training.
With an ethos of quality data driving performance ensure your direct reports have a clear understanding of their role, responsibility and performance measurement requirements. Analysing and seeking out opportunities for improvement across ALL service requirements.
Oversee all weekly and monthly shift reports before processing to payroll.
Undertake Health and Safety audits and lead Health and Safety meetings with direct reports, identifying Health and Safety incidents and or concerns.
Ensure that safeguarding and emergency procedures are current and that all staff and contractors are aware of them and all contractors undertake a site induction.
Chair weekly/monthly service reviews with direct reports.
Reduce spend levels by introducing innovative cost saving solutions.
Maintain minimum levels of work in progress (non-billed works) in accordance with company guidelines.
Provide robust management of Purchase Orders and ensure all Purchase Orders are raised in a timely manner.
Support the Contract Manager in preparation of monthly operational and financial reports for submission within the required deadline.
Monitor the helpdesk to ensure that all reactive works are captured especially where work is to be recharged to the client.
Liaising and supporting lifecycle and PMO with condition surveys, planning of works, reviewing Safe Systems of Work (SSoW), management of contractor, snagging and works sign off where applicable.
Manage suppliers to ensure a good level of service delivery.
The Ideal Candidate:
Essential
Proven experience (5+ years) in managing both technical and soft FM services.
Strong leadership & team management skills with a focus on diversity and inclusion.
Excellent financial management and analytical skills (CAFM experience preferred).
IOSH Managing Safely certified.
Thorough understanding of FM legislation, H&S regulations, and PFI contracts.
Experience in multi-site management, risk management, and cost optimization.
Knowledge of Legionella, Fire Safety, and building maintenance best practices.
You will be valued and supported, and provided with first class training and competitive benefits.
Benefits
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
Progression, training and development catered to you
Charity Work - 1 Volunteering day
Uniform Provided
Annual leave entitlement – 25 days plus bank holidays Pro Rata
Charity work- Match-IT and Payroll Giving
Refer A Friend incentives
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Confidential Counselling Services
24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
G4S is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at careersatg4s@uk.g4s.com to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.