Contract Personnel are looking for an experienced Head of Administration for a well-established mortgage and protection consultancy in Norwich.
How does the day-to-day look?
* Manage a team of administrators.
* Assist the team with tele calls to mortgage lenders, solicitors, insurance providers and GP’s to obtain the latest case updates and report these back to the corresponding mortgage advisors.
* Keeping internal records updated.
* Handle queries from Mortgage Advisors / Estate agents and Managing Directors.
* Additional duties in busier periods, including producing marketing materials to send externally to referrers.
* Assisting with keying mortgages up until submission of the application.
* Allocating referrals to Mortgage Advisors and liaising with Estate Agents.
* Providing weekly and monthly updates to Estate agents.
* Assisting the Managing Directors with ad-hoc duties when required.
You will have:
* Previous experience managing/supervising a team.
* Outstanding communication and interpersonal abilities.
* Knowledge of Microsoft programs (Excel, Word and Outlook).
* Excellent organizational skills.
* Problem-solving attitude with an eye for detail.
* Strong written and oral communication skills.
Schedule: Monday to Friday 9:00am – 6:00pm
J-18808-Ljbffr