Job Details
Job Title: Social Care Quality Assurance Manager
Location: South Wales and South East
Salary: £50k-£55k depending on experience
About the Role:
The successful candidate will oversee a portfolio of care homes across South East and South Wales, managing a team of compliance partners and ensuring compliance of sites. They will drive quality assurance and improvement within Adult Social Care services across Wales, ensuring adherence to high standards of care.
Main Responsibilities:
1. Conduct regular audits and evaluations of care services to ensure adherence to high standards of care.
2. Identify areas for improvement and work with operational teams to create and implement action plans.
3. Provide guidance and advice on the continuous improvement of service delivery.
4. Lead the development, implementation, and monitoring of the Quality Assurance framework.
5. Ensure compliance with CIW regulatory standards, staying updated on relevant changes in legislation and best practices.
6. Act as the point of contact for CIW inspectors, managing inspections and audits.
Requirements:
* Excellent knowledge of CIW regulatory frameworks and inspection processes.
* Strong leadership and decision-making skills with the ability to influence and engage stakeholders at all levels.
* Strong analytical and problem-solving skills, with the ability to handle complex issues relating to governance and compliance.
* Credible and professional, with excellent communication and interpersonal skills.
* Ability to work under pressure, manage multiple priorities, and deliver results to deadlines.
* Commitment to promoting high standards of care, safeguarding, and continuous improvement.