Job Description
Account Manager, Financial Services, Hove, 35 hrs/week (some flex), up to £32k FTE* DoE
This fast growing insurance provider is looking for an experienced Account Manager. If you are confident managing a portfolio of existing clients, and always looking for opportunities to increase revenue, this could be a lovely opportunity with great benefits.
Overview
This Hove based insurance business is growing rapidly.They are looking for an Account Manager to manage a portfolio of clients, developing new business enquiries and cross selling the suite of products and services. They have a very supportive culture and provide thoroughtrainingfor all new joiners.
The role
* Prospect existing customer base to source new business opportunities (short and long term).
* Create and develop own portfolio of clients.
* Create introductions for appropriate sales managers and capture all information on CRM.
* Investigate and research prospects updating the data held in CRM, identifying key decision makers and the business profile.
* Obtain and confirm prospects renewal dates and record or update in the CRM.
* Cross selling and upselling of the products and services meeting monthly and annual targets.
* Build and maintain solid relationships with existing customer base.
* Delivering excellent customer service by responding swiftly to queries and concerns from customers and partners.
Knowledge & Experience:
* Excellent commercial awareness.
* Proven experience in managing relationships with customers and key stakeholders.
* Articulate and presentable with the ability to communicate effectively both verbal and written.
* Ability to work collaboratively with other team members.
* Very strong active listening skills and able to ask open questions to acquire relevant information
* Ability to work under pressure.
* Excellent negotiation and problem-solving skills.
* Intermediate proficiency Microsoft Office: Word, Excel, PowerPoint
* Knowledge of financial services/wealth products is desirable.
Salary and benefits
* Up to £32k FTE* (Dependent on Experience)
* Office based position (Hove).
* Full-time 9am-5pm Monday - Friday. There may be some opportunity for slightly reduced hours, although the role requires the candidate to be office based Monday-Friday.
* 28 days (inclusive of Bank Holidays) per year Rising to 33 days (inclusive of Bank Holidays) after two years service.
* Pension 3% Employer contribution (after qualifying period).
* Benefits programme which enables employees to annually claim for dental and optical plus additional benefits (after qualifying period).
* Private medical insurance offered to all employees and dependents after two years service.
* Support all staff with professional exams, both financially and through lunchtime workshops and mentoring.
* Great reward and recognition programme providing monthly and annual recognition.
* Opportunity to support and take part in charitableevents to support the company'scharitable arm.
*Please note the salary quoted is the Full Time Annual Equivalent, and the actual salary will depend on the final hours agreed
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