* Location: Hungerford
* Salary: £28,000 – £31,000 + car
The Externals Group are working with a leading social housing contractor who are looking for a resident liaison officer to cover the Hampshire & Berkshire areas. Our client specializes in planned works within social housing. With long-term contracts in place with local housing authorities and housing associations, they have seen impressive growth year on year.
You will be the key point of contact between residents, the company, and local authorities or housing associations. You will play a crucial role in ensuring smooth communication, addressing resident concerns, and coordinating with project teams.
A day in the life:
* Act as the main point of contact for residents throughout the duration of projects
* Liaise with local authorities, housing associations, and internal teams to ensure effective communication and project coordination
* Handle and resolve any concerns or complaints from residents in a timely and professional manner
* Keep residents informed about project timelines, updates, and any changes that may affect them
* Assist in ensuring the smooth running of projects by maintaining strong relationships with all stakeholders
You will benefit from ongoing training and development opportunities in a rapidly expanding company, with ample room for career progression.
We are looking for candidates with:
* Previous experience in a Resident Liaison Officer role, ideally within social housing
* Excellent communication and interpersonal skills
* Ability to manage resident concerns with sensitivity and professionalism
HOW TO APPLY
Find out more and apply for this position via The Externals Group website.
If you don’t have an up-to-date CV, don’t worry. Just email robbie@theexternalsgroup.com with what you have and a bit of info filling in the gaps.
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