Job description: About Lightsource bp Lightsource bp is a global leader in the development and management of solar energy projects. We are a 50:50 joint venture with bp with a mission to help drive the world’s transition to low carbon energy. With solar set to increase tenfold in the next 20 years, we are well-positioned to capitalize on this growth. By joining the Lightsource bp team, you will ‘be the change’ on the world’s energy transition to a more sustainable future. We pride ourselves on our entrepreneurial spirit as we continue to push the boundaries of an ever-changing energy landscape. By choosing a career with us, you can expect a challenging and fulfilling role surrounded by people who are passionate and have brilliant ideas about sustainable technology, innovation and making the world a better place. What You’ll do (the role) Key commercial individual focused on bringing expertise and relevant industry standards to our existing client base and new tender process. Key client liaison charged with maintaining the working relationship between Lightsource BP O&M and our Client(s) as well as working within the LSBP business to ensure the day-to-day and month-to-month performance of our Client(s) solar asset portfolio(s). This role will be responsible for building on the strong relationships with our existing client base, identifying prospective opportunities for business growth, and keeping close to the solar O&M market to understand demand for different service offerings. DUTIES & RESPONSIBILITIES Liaise with Asset Services within LSbp on contract administration ensuring a smooth process of documentation on new and completed projects. Serve as the lead point of contact for Clients and Client Representatives (Asset Managers) on key account management matters. Field Client concerns and implement remedial actions, escalating where required. Negotiate commercial agreements, agree quotes for revenue-generating work, and resolve disputes, where required. Plan and prepare materials supporting major Quarterly Client Meetings Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Ensure Clients are kept abreast of latest information following major asset downtime events, communicating expected rectification timelines. Account management including ensuring proper evidencing of work in order to ensure maximum recuperation of costs for work completed. Prepare and communicate monthly Asset Performance and other KPIs. Execute improvement initiatives, working with different parts on the O&M business such as Planning & Scheduling, Logistics, or Engineering Analyse Portfolio Asset Performance, Repair Times, and other key metrics to identify trends and form recommended actions. Supporting the bid process on new tenders with specific focus on the contractual obligations. Continually iterate our standard service contract, adapting to market demands and ensuring profitability for the business. Supporting the company’s in-house onboarding process for commercial and legal matters for new sites, including collaboration with other teams and working closely with clients to obtain required information. Represent LSbp professionally and effectively at external meetings and industry events across the UK, conveying our business and development acumen in a professional manner. Work with legal departments to firm up the new an existing O&M contracts for clients. Who we’re looking for KNOWLEDGE Good Experience using CRM systems & MS office. A technical understanding of the development of on-shore renewable energy systems and experience related to the Operations / Maintenance of these projects. Accomplished at building relationships, negotiating and influencing decisions. Strong contractual and commercial understanding of O&M contracts. Excellent written communication (long-form, email, and PowerPoint) Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including sr. executives. Fluency in Excel with strong analytical skills Strong negotiation and relationship management skills QUALIFICATIONS Degree qualification in a suitable subject aligned to the role. EXPERIENCE Significant demonstrable work experience in client-facing and/or project management role(s). Track record of producing and presenting accurate financial appraisal and risks analysis for investment in infrastructure or generation assets. Experience in negotiating contracts and working with legal departments. Why you’ll make a great member of the team PERSONAL QUALITIES Excellent communication and negotiation skills required. Highly self-motivated, tenacious and confident. Ability to operate independently in a dynamic and fast-paced environment. Comfort implementing new business strategies, developing KPI’s and reporting effectively on performance. Intellectually flexible, honest, transparent, and straightforward Ability to work to targets and tight deadlines, and mindset to always exceed expectations. Willing and able to travel across the U.K. and to LSbp offices when required. Possesses a “customer service mindset” Proactive problem-solver who independently identifies improvement opportunities and seeks to act on them Why you’ll want to work for us Our company is a place where you can be yourself and grow; a place where your ideas and opinions matter. Be you We pride ourselves on being an inclusive community, where every individual is valued and treated with respect. Be responsible Our culture is driven by our core values. From operating safely to ensuring our solar projects are responsible and promote biodiversity. Be recognized Alongside a competitive salary, we offer a variety of benefits including annual bonus, retention bank, health insurance, pension and other local benefits. Be inspired Beyond your day-to-day working life at Lightsource bp, there’s a variety of initiatives that will contribute to your own personal development. Initiatives to get involved with including our charitable causes, or supporting our solar honey project.