Customer Services Administrator
My manufacturing client based in South Cerney are recruiting a Customer Services Administrator working with the Customer Service and Logistics Manager the role will involve working with customers on order processing and any after sales issues. Early Friday finish + 25 days holiday
100% office-based role.
Once trained main responsibilities will include:
* Processing orders in line with company guidelines onto an ERP system
* Responsible for taking and arranging engineer call outs.
* Processing and sending any parts required for repairs.
* Process warranty claims
* Generation of Customer invoices
* Ensures the update & accuracy of data in ERP system.
* Manages stock movements in coordination with logistics and despatch.
* Answers to customers' enquiries regarding processing sales orders
* Cover holidays for other members of the team
The right candidate must have the following skills & knowledge.
* Computer literacy - Microsoft office - word/excel.
* Minimum 1 years office-based customer service experience
* Knowledge of accounting invoicing/sales administration preferred
* Experience of using an ERP system would be beneficial.
In return:
1. Salary £25k + upto 12.5 bonus based on performance.<...