Kitchen Design Subject Matter Expert
About The Role
We are seeking an experienced Kitchen Designer to join our team as a Kitchen Design Subject Matter Expert (SME). In this role, you will leverage your industry knowledge and design expertise to improve our kitchen design tools and processes. You'll collaborate with cross-functional teams, including our kitchen designer, product, account, and training teams. A key part of this position is guiding clients through the transition to and training on our kitchen design tools, helping them become proficient. This hybrid role offers the chance to shift from traditional design sales to a technology-driven position, contributing to product development and process improvement.
Key Responsibilities
* Become an expert in our proprietary kitchen planner tool
* Document kitchen design best practices and industry standards
* Create training materials and documentation
* Lead training sessions for 3D Cloud designer users
* Gather feedback from industry professionals while training to bring back to the team
* Conduct kitchen design focused demos for prospective clients
* Build and maintain relationships with client stakeholders around training efforts
* Support the product team with evaluation of new kitchen design features
Required Qualifications
* Based in UK, remote
* Certification in Kitchen and Bath Design is a plus but not required
* Confident and comfortable with presenting
* Minimum 5 years of hands-on kitchen design experience
* Proficiency in 2020 Design, Chief Architect, or equivalent kitchen design software
* Strong communication and presentation skills
* Experience working directly with customers and understanding their needs
* Demonstrated problem-solving abilities and attention to detail
* Client travel will be required within the UK and on occasion Europe
Preferred Qualifications
* Experience working at major home improvement retailers
* Background in multiple kitchen design software platforms
* Existing network within the kitchen design industry
* Experience in user testing or product feedback processes
* Knowledge of both framed and frameless cabinetry
What We Offer
* Competitive salary range: £40,000-£50,000 (based on experience)
* Opportunity to shape the future of kitchen design technology
* Professional development opportunities
* Collaborative team environment
3D Cloud is an Equal Opportunity Employer
3D Cloud provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, 3D Cloud complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
3D Cloud expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of 3D Cloud employees to perform their job duties may result in discipline up to and including discharge.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Design, Art/Creative, and Information Technology
Industries: Internet Publishing
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