Are you an experienced Insolvency Case Administrator looking for a new challenge? This is a unique opportunity to leverage your expertise in insolvency systems and make an impact in a dedicated support role. About the Role Join our Insolvency Systems team, part of a central department providing critical support to over 650 professionals, including 100 licensed insolvency practitioners. As a Helpdesk Administrator, you will provide essential systems support to ensure the smooth operation of our business. Key Responsibilities: Manage the helpdesk, triaging queries and distinguishing between systems and compliance-related issues. Address systems-related queries and liaise with software support teams as required. Support systems upgrades and testing in collaboration with the IT team. Conduct research, maintain internal records, and assist with documentation. Coordinate with head office functions to provide or obtain necessary information. What We’re Looking For: We’re seeking a candidate with a strong background in insolvency case management who is ready to transition into a support-focused role. The ideal applicant will bring: Proficiency in IPS SQL and Virtual Cabinet. At least two years of experience as an Insolvency Administrator. Competency in Microsoft Word and Excel. Strong communication skills and a proactive attitude. The ability to build positive working relationships with colleagues. Why Apply? This role is perfect for someone eager to share their technical knowledge, support a dynamic team, and grow in a collaborative environment.