Job Family: Support Office | Job Category: Technology / IT
Salary: Up to £113,000 (depending on experience) + bonus and benefits
Apply by: 21st November 2024
We offer two bonuses: personal performance paid quarterly and company performance paid annually, with private healthcare, dental cover, and a generous pension scheme.
Are you ready to help us embrace digital innovation and shape our future customer experience? Specsavers is on the lookout for a transformational thinker to join us as a Head of Strategic Development. This is your chance to contribute to the transformation activity that will make a lasting impact on our journey to revolutionise the customer experience.
As a Head of Strategic Development, you will collaborate with key stakeholders across our Group Functions and Regions to develop and validate our future blended customer experience. You will play a pivotal role in defining our vision, principles, targets, and customer journeys, understanding how digital advancement can bring innovative ideas to life. Your role will be crucial in driving differentiation and sustainable growth, ensuring that our customer proposition remains cutting-edge and commercially viable.
We are looking for a high-potential, customer-focused leader who lives and breathes customer experience. You will provide thought leadership, question the status quo, and support the development and validation of initiatives that deliver the best outcomes for our customers, colleagues, partners, and the business. Your ability to navigate between high-level strategic planning and detailed execution will be essential in embedding these initiatives within our transformation programs.
If you have a strong background in customer strategy, digital innovation, and retail experience, and are obsessed with new trends and forward-thinking solutions, we want to hear from you. Join us at Specsavers and be part of a team that is dedicated to ensuring Specsavers’ future continues to thrive. Apply now to become a Head of Strategic Development and guide the way in shaping the future of Specsavers.
Ready to make a difference? Apply today and let’s create a future where every customer is loved and valued.
Belonging at Specsavers
Our commitment to diversity and inclusion is to have an inclusive culture where everyone feels welcome, valued, and proud to belong.
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