Job summary This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.Could you be our Director of Nursing & Quality? The Childrens Trust (TCT) exists to support children and their families with acquired brain injuries and neurodisabilities. We are a complex organisation that constantly thrives to deliver the best outcomes for the children we serve. As the Director of Nursing and Quality, you will report to the Chief Executive. Your role is a member of the senior leadership team, to help shape and implement the strategic direction of TCT, and to positively lead your workforce to deliver outstanding standards of care for children and young people with brain injury and neurodisability. The Director of Nursing and Quality will ensure that the children, young people, and their families thrive and that their participation and contributions are sought effectively. The voice of families and children and young people (patient experience) sit within the portfolio of the Director of Nursing and ensuring this is integral to organisational governance and decision making is a critical part of this role. If you are an experienced clinical leader who ensures that a learning culture and continuous quality improvement underpins all our clinical services, this role might be just right for you, and wed welcome your application. Staff benefits include, shuttle bus, and more Read more below Main duties of the job Key Responsibilities Act as an ambassador for TCT, the children, young people, and families. Work collaboratively with all Directors, and especially with the Medical Director, Director of Therapies and Education, to develop a culture which embeds and integrates all aspects of clinical, quality, educational, governance and risk management. Establish and maintain effective stakeholder relationships with regulators, commissioners, safeguarding bodies and the wider health and care system. Establish and maintain relationships with the CNO team led by the NHS England CNO, providing vital insight into the professional bodies, national strategic direction and innovation and growth within nursing and care as well as across allied health professions. Assume executive responsibility for safeguarding infection prevention and control, controlled drugs management, freedom to speak up, whistleblowing and medical records management within the organisation and will develop strong executive partnerships locally. Interview Date: To be confirmed. For a candidate briefing pack please contact the Recruitment and Compliance team, contact details available on avert. About us About Us The Childrens Trust is the UKs leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Date posted 05 February 2025 Pay scheme Other Salary Depending on experience £111,120 - £127,006 pa, (inclusive of OLW) Contract Permanent Working pattern Full-time Reference number B0474-25-0032 Job locations The Childrens Trust Tadworth Court Tadworth Surrey KT20 5RU Job description Job responsibilities Leadership As a member of the Senior Leadership Team, to develop and implement the strategic direction of TCT, in partnership with the Board of Trustees. Provide professional and clinical leadership to all nursing and care staff, fostering a culture which values Continuing Personal and Professional Development and motivates staff to strive for excellence in all aspects of the delivery of care, safety, dignity, and child/young persons experience. Provide leadership for the Senior Pharmacist in the delivery of a high-quality pharmacy service that meets the needs of the children resident at TCT. Take the lead on Care Quality Commission and Ofsted (Care) registration of clinical services provided by TCT. Provide overarching leadership for the clinical governance portfolio as well as advising the Clinical Governance and Safeguarding Committee and Board of Trustees, in relation to all seven pillars of clinical governance and regulatory compliance. Assume the role of Director of Infection Prevention and Control, in liaison with the lead nurse. Assume the role of the executive lead for Freedom to Speak Up (FTSU), and to line manage the FTSU guardian. Undertake the statutory role of Chief Nursing Information Officer (CNIO) and report as required contributing to the broader digital agenda and strategy within the organisation. Undertake the statutory role of Controlled Drugs Accountable Officer (CDAO) and ensure quarterly reporting is completed and recorded accurately. Undertake the role of medical records lead and provide leadership within the digital agenda from a clinical perspective. Support the delivery of the National Specialised Commissioning rehabilitation contract and compliance with NHSE requirements on nursing and care staffing and information governance. Ensure that quality and clinical governance measures are appropriately negotiated, embedded and monitored within NHS contracts (through schedule four) and other contracts within the quality section. Play a key role in shaping the policies and strategies for developing and modernising nursing and care practice and services throughout the organisation to ensure high quality, safe health nursing and care services. Ensure appropriate senior clinical staff are present on site through a managed rota system in and out of working hours. Continuously review and develop the MDT model of care within rehabilitation and residential settings and embed in practice in partnership with the other frontline clinical Directors. Lead the operational management of nursing, care, and quality improvement, to ensure and effective, responsive, and integrated service provision. Positive role model and reinforce the TCTs Promises (values), always celebrating success and be a proud ambassador for nursing and for TCT. Establish and maintain effective stakeholder relationships with regulators, commissioners, safeguarding bodies and the wider health and care system. As the clinical leader for nursing and care, establish and maintain relationships with the CNO team led by the NHS England CNO, providing vital insight into the professional bodies, national strategic direction and innovation and growth within patient safety, clinical governance and nursing and care as well as across allied health professions. Develop and maintain relationships within the senior nursing network across the health and social care system in the South East and nationally. Participate in the Director on-call rota and maintain competency in line with on-call operational requirements and major incident management. Lead on the succession and talent management as well as leadership development programmes within the nursing and care directorate. Provide leadership to workforce planning for registered and unregistered Nursing and AHP staffing, with creative recruitment initiatives, including ethical overseas recruitment programmes. Where appropriate working with external bodies. Provide leadership to develop and implement Nursing and AHP workforce modernisation, supporting and encouraging innovation in practice and the way services are delivered. Develop and maintain relationships with higher education, other relevant educational institutions to ensure the commissioning of appropriate training and development for nursing and staff. Influence thinking about the future of professional education and training in the new NHS. Provide leadership for the pathways to further qualifications and registered nurse qualifications within nursing and care ensure links across clinical education, the people team and external training / higher education providers. Undertake other or additional duties that are within your skills and abilities, as the organisation may require from time to time. Clinical Standards and Governance Undertake the role of Nominated Individual (Care Quality Commission) and Responsible Individual (Ofsted Care), establishing and maintaining excellent working relationships with regulators alongside the registered manager. Coordinate and maintain the delivery of services ensuring safe practice and adherence to Care Quality Commission (CQC) standards and Childrens Home Regulations 2015. Lead on the seven pillars of clinical governance for the organisation including the management of complaints, incidents, inquiries, and investigations (through PSIRF framework) ensuring that the outcomes from these inform continuous improvement in the quality of services provided. Lead on the organisational attendance and content at all external reviews following incidents within TCT including child death processes, serious incident closure panels and inquests. Lead the continuous development and implementation of the quality improvement and quality assurance programmes for the organisation, in consultation with other frontline Directors. Review regularly and maintain a robust approach to clinical governance, ensuring that systems, processes, and assurances are in place to deliver continuous improvement in clinical services, facilitating outstanding standards of care. Through PSIRF, promote a transparent culture in the management of complaints, incidents, inquiries, and investigations ensuring that the outcomes from these inform continuous improvement in the quality of services provided. Ensure there is a robust programme of clinical audit across all front line and clinical services which monitors the quality-of-service delivery and informs quality improvement. Coordination of the ongoing development of the clinical risk register and information governance processes. Regularly review innovative methods of monitoring the quality of care of the children and families experience across clinical services. Ensure all nursing and care staff have clear development goals and the necessary knowledge and skills, including mandatory training to provide excellent services for children. Lead on the clinical education agenda across all frontline and clinical services, developing the annual education plan and managing the clinical education lead and wider education team. Be the executive lead for safeguarding of children and adults, ensuring that all statutory duties relating to safeguarding are actively managed and always fulfilled through the Named Nurse and Designated Safeguarding Lead for clinical and education services, respectively. Ensure completion and publication (where required) of statutory annual reports including annual quality account, annual safeguarding report, annual FTSU report, annual learning from deaths report, annual complaints report, annual infection prevention and control report. Management Provide professional and strategic leadership and support to nurses and carers at TCT and support operational delivery of high-quality care in line with the NMC Codes of Practice and Competencies. Overarching responsibility for all care provided by TCT. Through the implementation and management of a FTSU framework, create a culture of openness and transparency where staff can raise concerns and know they will be listened to and where they will be able to get feedback. Plan and organise own work schedule and the work of the team to ensure that activities are completed within agreed timescales, to deliver an effective and efficient service. Accountable for the setting of and management of financial budgets of all nursing and care services and houses. Be responsible for the management, maintenance and development of clinical information and Key Performance Indicators within TCT to support the clinical governance agenda. Provide regular 1:1 supervision and appraisals for the direct reports, identifying objectives and Continuing Professional Development needs. Financial Responsibilities Support the financial governance of nursing and care staff within the organisation by embedding strong budgetary management practices. Act as a delegated budget holder and be accountable for expenditure of the Nursing and Care directorate. Lead on the Nursing and Care establishment review process, leading on workforce redesign where required, underpinned by appropriate activity and dependency tools. Monitor the use of temporary nursing and ensure alternate methods of utilisation of the nursing and related workforce are used. Lead bids for funding as they arise. Prepare an annual business plan to meet the nursing and care objectives. Other Responsibilities Identify, research, and develop opportunities to expand and improve The Childrens Trust services and to encourage staff to identify opportunities for service development. Job description Job responsibilities Leadership As a member of the Senior Leadership Team, to develop and implement the strategic direction of TCT, in partnership with the Board of Trustees. Provide professional and clinical leadership to all nursing and care staff, fostering a culture which values Continuing Personal and Professional Development and motivates staff to strive for excellence in all aspects of the delivery of care, safety, dignity, and child/young persons experience. Provide leadership for the Senior Pharmacist in the delivery of a high-quality pharmacy service that meets the needs of the children resident at TCT. Take the lead on Care Quality Commission and Ofsted (Care) registration of clinical services provided by TCT. Provide overarching leadership for the clinical governance portfolio as well as advising the Clinical Governance and Safeguarding Committee and Board of Trustees, in relation to all seven pillars of clinical governance and regulatory compliance. Assume the role of Director of Infection Prevention and Control, in liaison with the lead nurse. Assume the role of the executive lead for Freedom to Speak Up (FTSU), and to line manage the FTSU guardian. Undertake the statutory role of Chief Nursing Information Officer (CNIO) and report as required contributing to the broader digital agenda and strategy within the organisation. Undertake the statutory role of Controlled Drugs Accountable Officer (CDAO) and ensure quarterly reporting is completed and recorded accurately. Undertake the role of medical records lead and provide leadership within the digital agenda from a clinical perspective. Support the delivery of the National Specialised Commissioning rehabilitation contract and compliance with NHSE requirements on nursing and care staffing and information governance. Ensure that quality and clinical governance measures are appropriately negotiated, embedded and monitored within NHS contracts (through schedule four) and other contracts within the quality section. Play a key role in shaping the policies and strategies for developing and modernising nursing and care practice and services throughout the organisation to ensure high quality, safe health nursing and care services. Ensure appropriate senior clinical staff are present on site through a managed rota system in and out of working hours. Continuously review and develop the MDT model of care within rehabilitation and residential settings and embed in practice in partnership with the other frontline clinical Directors. Lead the operational management of nursing, care, and quality improvement, to ensure and effective, responsive, and integrated service provision. Positive role model and reinforce the TCTs Promises (values), always celebrating success and be a proud ambassador for nursing and for TCT. Establish and maintain effective stakeholder relationships with regulators, commissioners, safeguarding bodies and the wider health and care system. As the clinical leader for nursing and care, establish and maintain relationships with the CNO team led by the NHS England CNO, providing vital insight into the professional bodies, national strategic direction and innovation and growth within patient safety, clinical governance and nursing and care as well as across allied health professions. Develop and maintain relationships within the senior nursing network across the health and social care system in the South East and nationally. Participate in the Director on-call rota and maintain competency in line with on-call operational requirements and major incident management. Lead on the succession and talent management as well as leadership development programmes within the nursing and care directorate. Provide leadership to workforce planning for registered and unregistered Nursing and AHP staffing, with creative recruitment initiatives, including ethical overseas recruitment programmes. Where appropriate working with external bodies. Provide leadership to develop and implement Nursing and AHP workforce modernisation, supporting and encouraging innovation in practice and the way services are delivered. Develop and maintain relationships with higher education, other relevant educational institutions to ensure the commissioning of appropriate training and development for nursing and staff. Influence thinking about the future of professional education and training in the new NHS. Provide leadership for the pathways to further qualifications and registered nurse qualifications within nursing and care ensure links across clinical education, the people team and external training / higher education providers. Undertake other or additional duties that are within your skills and abilities, as the organisation may require from time to time. Clinical Standards and Governance Undertake the role of Nominated Individual (Care Quality Commission) and Responsible Individual (Ofsted Care), establishing and maintaining excellent working relationships with regulators alongside the registered manager. Coordinate and maintain the delivery of services ensuring safe practice and adherence to Care Quality Commission (CQC) standards and Childrens Home Regulations 2015. Lead on the seven pillars of clinical governance for the organisation including the management of complaints, incidents, inquiries, and investigations (through PSIRF framework) ensuring that the outcomes from these inform continuous improvement in the quality of services provided. Lead on the organisational attendance and content at all external reviews following incidents within TCT including child death processes, serious incident closure panels and inquests. Lead the continuous development and implementation of the quality improvement and quality assurance programmes for the organisation, in consultation with other frontline Directors. Review regularly and maintain a robust approach to clinical governance, ensuring that systems, processes, and assurances are in place to deliver continuous improvement in clinical services, facilitating outstanding standards of care. Through PSIRF, promote a transparent culture in the management of complaints, incidents, inquiries, and investigations ensuring that the outcomes from these inform continuous improvement in the quality of services provided. Ensure there is a robust programme of clinical audit across all front line and clinical services which monitors the quality-of-service delivery and informs quality improvement. Coordination of the ongoing development of the clinical risk register and information governance processes. Regularly review innovative methods of monitoring the quality of care of the children and families experience across clinical services. Ensure all nursing and care staff have clear development goals and the necessary knowledge and skills, including mandatory training to provide excellent services for children. Lead on the clinical education agenda across all frontline and clinical services, developing the annual education plan and managing the clinical education lead and wider education team. Be the executive lead for safeguarding of children and adults, ensuring that all statutory duties relating to safeguarding are actively managed and always fulfilled through the Named Nurse and Designated Safeguarding Lead for clinical and education services, respectively. Ensure completion and publication (where required) of statutory annual reports including annual quality account, annual safeguarding report, annual FTSU report, annual learning from deaths report, annual complaints report, annual infection prevention and control report. Management Provide professional and strategic leadership and support to nurses and carers at TCT and support operational delivery of high-quality care in line with the NMC Codes of Practice and Competencies. Overarching responsibility for all care provided by TCT. Through the implementation and management of a FTSU framework, create a culture of openness and transparency where staff can raise concerns and know they will be listened to and where they will be able to get feedback. Plan and organise own work schedule and the work of the team to ensure that activities are completed within agreed timescales, to deliver an effective and efficient service. Accountable for the setting of and management of financial budgets of all nursing and care services and houses. Be responsible for the management, maintenance and development of clinical information and Key Performance Indicators within TCT to support the clinical governance agenda. Provide regular 1:1 supervision and appraisals for the direct reports, identifying objectives and Continuing Professional Development needs. Financial Responsibilities Support the financial governance of nursing and care staff within the organisation by embedding strong budgetary management practices. Act as a delegated budget holder and be accountable for expenditure of the Nursing and Care directorate. Lead on the Nursing and Care establishment review process, leading on workforce redesign where required, underpinned by appropriate activity and dependency tools. Monitor the use of temporary nursing and ensure alternate methods of utilisation of the nursing and related workforce are used. Lead bids for funding as they arise. Prepare an annual business plan to meet the nursing and care objectives. Other Responsibilities Identify, research, and develop opportunities to expand and improve The Childrens Trust services and to encourage staff to identify opportunities for service development. Person Specification Qualifications Essential NMC registered Nurse. Desirable Registered Children's Nurse/Registered Nurse Learning disability. Educated at masters degree level with relevant post graduate qualifications. Leadership qualification. Skills & Knowledge Essential Must be clinically credible to staff within the service area and able to make effective clinical decisions, underpinned by significant training and experience in a Child health discipline. Experience of managing complex and/or large-scale service change Commitment to continuous quality improvement. Ability and willingness to understand and commit to corporate priorities and TCT objectives, and to work in partnership with others. Demonstrate high levels of resilience. Excellent interpersonal skills, with ability to listen and reflect, as well as influence, a wide range of staff and stakeholders. Commitment and tenacity to get things done. Willingness and ability to challenge and be challenged. Commitment and ability to work effectively as part the senior leadership team. Experience of effective communication with family members who are in distress. Ability to develop and maintain effective relationships with external partners nationally. Comprehensive knowledge of patient safety systems and processes including clinical risk and safety. Personal Qualities Essential Commitment to the vision and values of The Childrens Trust. Flexible and can do attitude to competing commitments in workload. Highly motivated and reliable. Ability to cope working in a demanding environment. Commitment to maintaining personal wellbeing and the wellbeing of colleagues. Experience Essential Committed to the cause of supporting children and young people with brain injury and neurodisability, to live the best life possible. Direct operational and professional leadership responsibility for a child health service. Demonstrable evidence of successful experience of leadership at scale. Experience in planning and chairing meetings in person or virtually, ensuring focused use of time and achieving outcomes. Demonstrable knowledge and experience of leading and effectively managing safeguarding for children and adults. Experience in leading significant workforce change and innovation. Experience managing multidisciplinary teams, including non-clinical staff. Experience of leading and managing the investigation of clinical incidents including Serious Incidents. Experience in managing human resources issues including formal disciplinary action, chairing formal meetings. Experience managing significant budgets. Person Specification Qualifications Essential NMC registered Nurse. Desirable Registered Children's Nurse/Registered Nurse Learning disability. Educated at masters degree level with relevant post graduate qualifications. Leadership qualification. Skills & Knowledge Essential Must be clinically credible to staff within the service area and able to make effective clinical decisions, underpinned by significant training and experience in a Child health discipline. Experience of managing complex and/or large-scale service change Commitment to continuous quality improvement. Ability and willingness to understand and commit to corporate priorities and TCT objectives, and to work in partnership with others. Demonstrate high levels of resilience. Excellent interpersonal skills, with ability to listen and reflect, as well as influence, a wide range of staff and stakeholders. Commitment and tenacity to get things done. Willingness and ability to challenge and be challenged. Commitment and ability to work effectively as part the senior leadership team. Experience of effective communication with family members who are in distress. Ability to develop and maintain effective relationships with external partners nationally. Comprehensive knowledge of patient safety systems and processes including clinical risk and safety. Personal Qualities Essential Commitment to the vision and values of The Childrens Trust. Flexible and can do attitude to competing commitments in workload. Highly motivated and reliable. Ability to cope working in a demanding environment. Commitment to maintaining personal wellbeing and the wellbeing of colleagues. Experience Essential Committed to the cause of supporting children and young people with brain injury and neurodisability, to live the best life possible. Direct operational and professional leadership responsibility for a child health service. Demonstrable evidence of successful experience of leadership at scale. Experience in planning and chairing meetings in person or virtually, ensuring focused use of time and achieving outcomes. Demonstrable knowledge and experience of leading and effectively managing safeguarding for children and adults. Experience in leading significant workforce change and innovation. Experience managing multidisciplinary teams, including non-clinical staff. Experience of leading and managing the investigation of clinical incidents including Serious Incidents. Experience in managing human resources issues including formal disciplinary action, chairing formal meetings. Experience managing significant budgets. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name The Children's Trust Address The Childrens Trust Tadworth Court Tadworth Surrey KT20 5RU Employer's website https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)