All About Recruitment Ltd is currently recruiting for a Full Time Customer Services Agents to work in a vibrant, friendly, and busy office with a finance related feel. Please note that applications made over the Christmas holidays will be reviewed, but owing to clients business closures, feedback may not be available until the New Year Applications are invited from candidates with experience in: Call Centre Agent / Customer Services Clerk/ Administrator / Collections Clerk / Sales Executive / Renewals Clerk / Arrears Administrator Salary: £up to £24,000K Location: Northampton, NN1. Car Parking provided To Start: ASAP, subject to an informal meeting with the client Duration: Permanent Hours of work: Mon - Fri 09.00 - 17.00 Benefits: Funded training and learning / Staff events / Great working environment The Role: Applicants will need to evidence experience working in busy contact centre environment with some understanding of general administrative tasks. Duties and responsibilities will include but are not limited to: Inbound and outbound call handling Handling complaints and resolving (full training provided) Taking payments over the telephone and processing payment details Making outbound calls to collect payments, - full training provided Responding to emails and correspondence The ideal candidate will have: Excellent customer services skills and a clear telephone manner Good IT skills and a willingness to learn new systems. Interested? Please apply online, including your current remuneration details Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, All About Recruitment Ltd will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. All About Recruitment Ltd in an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.