As a Collections and Delivery Driver for DPD, you will play a crucial role in our logistics operations. Your primary responsibility will be to ensure the timely and efficient collection and delivery of parcels, serving as a key representative of our company to our valued customers. Key responsibilities include: ● Commence daily operations at the depot, assisting with the loading of parcels onto the vehicle. ● Execute a predetermined delivery and collection schedule, typically comprising 50-60 stops within the designated area. ● Operate a 7.5 tonne vehicle in strict compliance with all traffic regulations and company safety protocols. ● Utilise provided equipment, such as the sack barrowhand truck, to safely handle and transport heavier items. ● Serve as the primary point of contact for customers during collections and deliveries, maintaining a high standard of professionalism and customer service at all times. ● Adhere to strict time management practices to ensure all collections and deliveries are completed within the specified timeframes. ● Accurately document all transactions and maintain thorough records of deliveries and collections. ● Report any issues or discrepancies immediately to the relevant supervisors or managers. ● Ensure the vehicle is maintained in optimal condition, reporting any mechanical issues promptly. ● Adapt to varying weather conditions and logistical challenges to maintain consistent service quality. This role demands a high level of responsibility, attention to detail, and commitment to excellence in customer service. Your performance will directly impact the companys reputation and operational efficiency.