Seasonal Hospitality Team Member - YHA Hartington Hall
Reference: MAR20254273
Expiry date: 22:59, Mon, 28th Apr 2025
Location: Derbyshire - Peak District
Contract: Part time with minimum zero hours per week, but going up to 42.5h when busy
Salary: £12.21 per hour (applies to all, including those under the age of 21)
Are you looking for a fun and varied job in hospitality? YHA Hartington Hall is looking for a Hospitality Team Member to join their team!
YHA Hartington Hall is an amazing 17th century manor house with gardens, located in the picturesque Peak District village. Accommodation is spread across three buildings with alternative accommodation in warmer months. We also offer all day catering, meeting rooms, and events.
The Seasonal Team Member role supports all three hostel departments; work will be spread mostly across cafe/bar and housekeeping with some reception shifts.
As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable, contributing to our mission to provide exceptional hospitality.
Why work for YHA?
* 10 nights free hostel stays per year for you and up to 3 friends or family
* Access to YHA’s staff discount and cash back portal
* Free YHA Membership each year
* Access to support via our Employee Assistance Program
There are many more benefits to working for YHA, so please visit our YHA Jobs website for more information.
What will you be doing as a Hospitality Team Member?
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
* Providing great customer service to all our customers, members, and guests.
* Working on reception, offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
* Using our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
* Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
* Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride.
What Skills and Experience do you need to be a Hospitality Team Member?
To provide excellent service to our guests, we are looking for the following qualities in our Hospitality Team Members:
* Experience of working face to face with customers
* Experience of working in a team - can help others to achieve a common goal
* Excellent timekeeping, with flexibility to cover different shifts
* Ability to manage varying pressures, including peaks in workload demands
* Knowledge and understanding of the core purpose of YHA
At YHA, we understand the importance of lived experiences. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people, by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing, and life skills.
If you would like to find out more about YHA, please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application, we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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