Warranty Advisor Leeds & Huddersfield £25,000 - £27,000 DOE Answer customer inquiries regarding warranty coverage, explaining claim procedures, and providing updates on repair status. Reviewing warranty claims submitted by customers, verifying eligibility based on product specifications and purchase dates, and determining appropriate actions. Communicating with service technicians to confirm repair needs, request necessary parts, and ensure timely completion of warranty repairs. Contacting manufacturers to submit warranty claims, negotiate repair costs, and resolve any claim disputes. Maintain accurate records of warranty claims, including customer details, repair information, and claim status updates. Identify potential fraudulent activity and take appropriate action. Keep updated on policies and guidelines, ensuring compliance with manufacturer requirements