Job summary To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organise their workload and to liaise with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP's telephone calls in a polite, friendly & courteous manner Main duties of the job The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include the receipt of all correspondence, booking of new patient appointments, attendance at MDT weekly meetings etc. The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team. Arranging meetings, reviews, case conferences, taking formal minutes of meetings and circulating the documentation in a timely manner and dealing with outcomes. Word/text processing, audio transcription of complex clinical information including clinic dictation, discharge summaries, reports and other correspondence, as required by the Consultant and clinical team in priority order whilst ensuring a high degree of accuracy in medical terminology and clinical detail. To work on own initiative with minimal supervision, prioritising own workload in line with objectives of the Consultant and multidisciplinary team. Be responsible for accessing the Trust Electronic Patient Records System patient registration system and Insight reporting system to enter and look up relevant patient information, produce standard reports and template letters as required and access caseloads and waiting list data via Insight as requested. The post holder will be required to assist with the training and supervision of junior, newly appointed and temporary staff as required. About us Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation. Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you. Date posted 24 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Part-time Reference number 436-7057836 Job locations Lyndon Resource Centre Winchcombe Road Solihull B92 8PW Job description Job responsibilities For further information about the main responsibilities please view the attached job description and person specification. We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK) We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received. Job description Job responsibilities For further information about the main responsibilities please view the attached job description and person specification. We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK) We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received. Person Specification Training and Qualification Essential GCSE English Grade C or equivalent NVQ Level 3 Business Administration Desirable RSA Word Processing Level III or equivalent Knowledge and Experience Essential Significant admin/secretarial experience working in health or equivalent environment Significant experience of Word Packages including Word/Outlook/Excel/PowerPoint and Publisher Desirable Experience of working with people experience mental health issues Skills Essential Excellent written and verbal communication skills Audio Typing skills Desirable Experience of dealing with a range of disciplines and agencies Personal Qualities Essential Adaptability/flexibility and ability to cope with change Desirable To be empathetic to clients needs and communication barriers Person Specification Training and Qualification Essential GCSE English Grade C or equivalent NVQ Level 3 Business Administration Desirable RSA Word Processing Level III or equivalent Knowledge and Experience Essential Significant admin/secretarial experience working in health or equivalent environment Significant experience of Word Packages including Word/Outlook/Excel/PowerPoint and Publisher Desirable Experience of working with people experience mental health issues Skills Essential Excellent written and verbal communication skills Audio Typing skills Desirable Experience of dealing with a range of disciplines and agencies Personal Qualities Essential Adaptability/flexibility and ability to cope with change Desirable To be empathetic to clients needs and communication barriers Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Birmingham and Solihull Mental Health NHS Foundation Trust Address Lyndon Resource Centre Winchcombe Road Solihull B92 8PW Employer's website https://www.bsmhft.nhs.uk/ (Opens in a new tab)