We are looking for a dedicated and enthusiastic individual to assist the F&B Services Manager and Assistant F&B Services Manager with the preparation, presentation, and service of food and beverages within our Catering and Events operations. This role will focus particularly on the MTC and AMTC restaurant service counters, ensuring all tasks are completed in line with our Service Level Agreements.
Main Responsibilities:
1. Assist with the preparation and serving of breakfast, lunch, drinks and impulse purchases for MTC colleagues, apprentices, members and visitors.
2. Serve customers in a quick and polite manner whilst ensuring good customer service at all times.
3. Account for all purchases and payments using EPoS systems.
4. Assist with effective stock management, portion control and forecasting to keep wastage to a minimum.
5. Support the implementation and maintenance of MTC’s Food Safety Management System (HACCP) including administration of food temperatures, cleaning schedules, delivery temperatures and stock takes.
6. Work collaboratively with all MTC Catering and Events colleagues especially with the set up for large events.
7. Ensure all work areas, surfaces and equipment are clean and maintained at all times.
8. Maintain the upkeep and cleanliness of FoH areas including tables.
9. Advise and support the Head Chef with food service operational issues.
10. Assist with Event catering preparation when required.
11. Perform commercial and hand dishwashing when required.
Person Specification:
1. Able to follow food preparation and presentation specifications.
2. Knowledge of hot counters, display units and fridges.
3. Merchandising.
4. Understanding of EPoS systems.
5. Understanding of allergens and special dietary requirements.
6. Minimum of 2 years of experience in a similar role.
7. A good understanding of products and ingredients.
8. Level 2 in Food Safety.
9. Allergen Awareness.
10. Up to date knowledge and practical experience with managing HACCP.
11. Awareness of COSHH.
12. Competent in using light kitchen equipment and still areas.
All aspects of the role are to be carried out as an exemplar within the business in adhering to the MTC Values:
1. Acting responsibly, putting MTC’s interests ahead of personal ambition.
2. Providing inspirational leadership to all who come in contact with you.
3. Delivering in the broadest sense a great working environment.
4. Leading with humility, honesty and integrity in all that you do.
5. Promoting teamwork, supporting through difficult times and collectively celebrating our successes.
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