In this pivotal role, you will embrace and implement our vision and values, overseeing the team, managing rotas, handling incident reporting, and ensuring safety according to hospice policies, procedures, and guidelines. You will cultivate a compassionate clinical environment where patient-centered care is consistently safe, effective, and well-led.
Your responsibilities include maintaining a high-quality 24/7 service, line managing staff, conducting PDRs, and enhancing the hospice's profile within the community. With a focus on professional standards, clinical supervision, and policy implementation, you will drive service improvements and foster a high-performing team.
The Ward Manager will be based at our Little Hulton site, with cross site working at the Heald Green site required.
Salary: £46,148 - £52,809, Band 7, Competency Based Framework
Hours: 37.5 hours per week.
Closing date: 5th January 2025
Interview date: 14th January 2025
Please note that we reserve the right to close and interview prior to the dates outlined above.
Main duties of the job
The Person
We are looking to recruit a dynamic, highly motivated and skilled Ward Manager to join our forward-thinking team. We are looking for someone with the passion to drive forward high-quality care and the patient safety agenda, along with the enthusiasm to support service developments.
* Are you able to provide decisive and effective clinical input whilst demonstrating excellent leadership qualities, effective communication skills, a flexible approach, and an ability to work under pressure, both as part of a team and independently?
* Are you looking for a new challenge with the opportunity to directly influence changes to practice, facilitate continuous improvements and high performance as well as lead and support the development of the IPU team and service?
* Have you got hospice or transferable leadership skills?
* Are you passionate about your patients care and work in a collaborative way to support them to achieve their goals/what matters to them?
Most importantly, you must be wholeheartedly committed to and motivated by the purpose and values of St Ann's Hospice.
By coming to work for us, we can offer you a supportive forward-thinking environment, where there will be plenty of opportunities to further develop your nursing career and strengthen styles of leadership which could be supported by our in-house leadership programme.
Job responsibilities
The Ward Manager will:
* Embrace and implement the vision and values of St Ann Hospice as a clinical lead;
* Oversee the team at ward level, including rota management, accident/incident reporting, volunteer management, risk assessment, and evaluation, ensuring that all personnel work safely according to Hospice policy, procedures, and guidelines;
* Create and maintain a clinical environment in which care and compassion is consistently demonstrated, ensuring that patient-centred care is safe, effective, responsive, and well-led at all times;
* Ensure and maintain a high-quality seven-day twenty-four-hour service;
* Line manage, conduct PDRs, and be responsible for staff performance in your department;
* Liaise with key stakeholders and external providers of palliative care ensuring the hospice has a high profile within the community setting;
* Organise own work to ensure it enables you to meet required deadlines and quality standards;
* Maintain high standards of Professional Practice to ensure quality and safety of patient care, experience, and the patient journey;
* Ensure confidentiality is maintained and compliance with GDPR at all times by self and others;
* Actively participate in clinical supervision, mentoring/coaching of self and others;
* Engage in the organisational incident reporting system and action and monitor findings and share lessons learnt in relation to clinical services;
* Promote an environment that supports infection prevention, ensuring that you and other staff practice in accordance with the policies and procedures;
* Contribute to, implement and maintain hospice policies, proposing and implementing changes to local policies relevant to patient care in your area;
* Ensure clear objectives are set for the inpatient team, which deliver the organisational aims and strategic direction;
* Provide specialist palliative and supportive care;
* Act in accordance with all 4 standards of the Nursing & Midwifery Code of Conduct;
* Be fully responsible for clinical issues within the inpatient unit;
* Foster good working relationships and effectively communicate with members of the multi-disciplinary team, users of the service, and other health care professionals working externally;
* Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources;
* Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service.
Person Specification
Qualifications
* Professional UK Nursing Registration (NMC);
* Degree level education;
* Evidence of continuing professional development relevant to the field of Palliative Care, long term conditions, or chronic illness management;
* Excellent written and verbal communication skills;
* Ability to take responsibility for day-to-day management of the inpatient unit;
* Ability to work flexibly across all sites and out of hours as required;
* Evidence of implementing significant changes or service improvement to support best practice.
Experience
* Demonstrate effective leadership, inspire, empower, and motivate the entire team to constantly strive to improve care and experience for patients and staff;
* Maintain, develop and record your own continuing professional development;
* Demonstrate experience of staff supervision and mentorship;
* Demonstrate experience of working in a palliative care setting;
* Evidence involvement in developing and implementing departmental business plans and/or organisation-wide developments;
* Demonstrate advanced communication skills;
* Demonstrate professional knowledge and understanding of effective clinical governance;
* Demonstrate a thorough understanding of project and change management;
* Lead the recruitment and induction of employees into the inpatient unit;
* Evidence of leading the implementing and monitoring compliance with policies;
* Demonstrate working knowledge of key regional and national initiatives impacting on delivery of palliative care;
* Prioritise their workload and delegate effectively;
* Demonstrate effective communication and report writing skills;
* Demonstrate understanding of the requirements of the Care Quality Commission;
* Contribute to fundraising activities at least once a year.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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