At a glance
Salary - £11.44 - £12.00
Contract type - Permanent
Hours of work - 15 hours
Saturday 09:00am - 17:30pm
Sunday 09:30am - 17:00pm
About the role
As a Farm Shop Assistant, you will have high standards of customer service and will be required to work as part of the team and be organised in your duties to meet the needs of the busy Farm Shop & Cafe.
Key Responsibilities:
1. This role will primarily be in the cafe, food handling and preparation with high standards of service and hygiene expected.
2. As a selling assistant in the shop, you will engage with customers, replenish stock, maintain housekeeping, and operate the tills to provide an enhanced all-around experience.
3. Represent the Waitrose brand and uphold our amazing customer service reputation.
4. Maintain housekeeping standards of the shop, demonstrating good cleaning and display skills.
5. Comply with all specific food safety legislation, procedures, and standards when working in the cafe.
6. Support for the running of events may also be required.
Essential Skills:
* Advanced customer service skills.
* Ability to work as a team.
Desirable Experience, Skills, and Qualifications:
* Level 2 Food Safety in Catering Certificate.
* Food Preparation in a retail environment.
Benefits of the Partnership and the Role:
* Full-time working holiday entitlement: 22 days holiday, plus public and bank holidays (prorated for part-time hours).
* Excellent work-life balance, including a focus on well-being, flexible working, and our market-leading equal parenthood leave policy.
* Defined Contribution pension scheme with matched contributions by the Partnership (up to 8% of pay) and an additional Partnership contribution of 4% of pay after three years' service.
* Partnership discount in store and online after completing your Earning Membership period (25% off in John Lewis, 20% in Waitrose, some exclusions apply).
* Simple cycle to work support scheme.
* Access to exclusive hotels in beautiful areas after three months of service.
* Learn more about our extensive range of exciting benefits at: https://www.jlpjobs.com/about/benefits/
Next Steps:
* The application form consists of a CV upload followed by application questions. Please refresh the page each time you complete a task to ensure you complete everything in time.
* If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process".
* You will be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll discuss it with you.
Thanks for your patience in the meantime and for showing interest in joining JLP. #J-18808-Ljbffr