Summary
As a HR & Marketing apprentice at GTEM, you will play a critical role in ensuring operational support to the HR team to ensure legal compliance and HR best practice. You will also be developing and enhancing the recruitment process through use of effective digital marketing.
Wage
£14,722.50 a year
Training course
HR support (level 3)
Hours
8.00am - 4.30pm (Monday - Thursday). 8.00am - 3.30pm (Friday).
37 hours 30 minutes a week
Possible start date
Monday 8 September
Duration
1 year 8 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Your duties will include:
* Provide recruitment support by creating job descriptions and advertising on local job boards including GTEM website and social media channels.
* Tracking recruitment data and meta data impact.
* Updating and maintaining information on Crown HR system
Creation of posters for GTEM’S community activities, award ceremonies and Monthly events.
* Support with Career and Apprenticeship days when required.
* Assist with the migration of paper records to electronic records.
* Support with HR project work as directed and provide administrative support as required.
Where you’ll work
Gloucester Business Park
Golf Club Lane
Brockworth
Gloucester
GL3 4AJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
GLOUCESTERSHIRE COLLEGE
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
* Level 3 Certificate in Human Resource Practice
* Workplace and workshop delivery
Requirements
Essential qualifications
GCSE in:
* English (grade 4)
* Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Administrative skills
* Team working