Job Opportunity
Mobile Testing Solutions Ltd (“MTS”) is a global exam service provider for a variety of exam boards which also has an online exam preparation school.
MTS is currently looking for several Test Administrators at its Birmingham venue on a casual zero-hours contract basis.
| Test Administrator (Part-time and zero-hours basis) in Birmingham
Job Details:
* Casual, Zero-Hours basis
* Salary: £13.20 per hour (including holiday pay of 12.07%)
* Location: Office-based role, at Birmingham
* Eligibility: Must be eligible to work in the UK and meet further Pearson Vue exams clearance requirements (including Enhanced DBS Check and Reference Check)
* Exams days: Monday to Friday (8th - 24th January 2025)
* Start date: Immediate start
* Reporting Manager: Senior Test Administrator
What you will be doing:
* Ensure MTS’s examinations and examination administration are delivered by carrying out test monitoring tasks as assigned on test days
* Set up rooms, put out or adjust tables and chairs according to the number of test takers
* Provide basic local venue IT support and ensure computer terminals, digital recording devices, ID cameras and CCTV, if relevant, are exam-ready
* Perform light cleaning and tidying duties which include, but are not limited to: putting away papers, sweeping up pencil sharpenings and eraser fragments, putting litter in bins, emptying bins, wiping surfaces, chairs and computers, window ledges or other fixtures and fittings
* Carry out regular audits, guided by the Senior Test Administrator
* Ensure that there is proper security in the examination room to preserve the integrity of the exam
* Use own email address and email account for correspondence with MTS colleagues and ensure that MTS’s confidential, internal documents, information and data are not disclosed to anyone other than their intended recipient/reader
* Use own laptop or desktop PC for self-led e-learning/online training events and Teams or Zoom meetings or training sessions
* Be willing to use own smartphone and data allowance to access MTS's system
* Comply fully with MTS’s GDPR, data protection policies, standards and Safeguarding (Children and Vulnerable People) policy and any other signed compliance agreements
* Participate actively in performance monitoring exercise based on the exam performance for continuous improvement
* Be smartly dressed as per MTS policy
* Have a commercial mindset for actively cross-selling or up-selling MTS’s products and service
* Give our test takers the highest level of customer care, ensure secure and safe exams administration and abiding by the rules and regulations set by each examining body
* Carry out any other tasks and activities for MTS, according to business priority, as appropriate for this level role
What are we looking for?
* Secondary education
* Good communication in English (equivalent to CEFR B2 or above)
* Good IT literacy
* Comfortable with commonly used IT hardware and software including digital video camera technology
* Ability to understand and implement all the rules and regulations of the examination
* Absolute commitment to confidentiality and duty of care
* Customer centric with a commercial mindset
* Good organisational skills and attention to detail
* Good communication and interpersonal skills
* Good problem-solving abilities and ability to carry out multiple tasks at the same time
* Ability to work under pressure
* Mature, calm, attentive, responsible and professional manner
* Team player and can-do attitude
* Flexibility in terms of working hours
* Must have long-term eligibility to live and work in the UK
* Have a clear criminal record
If you think that you have the right profile for this position and you wish to join our friendly and dynamic team and work at MTS, please do apply for this job.
Closing date: 25 November 2024. The process may be extended if there are more applicants needed.
Management reserves the right to call only the best candidates for an interview. If you have not received any communication within one month after the closing date, please consider that you may have not been selected for this role.