Job summary
Our team in Galashiels are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you.
Main duties of the job
This is a part time role working 10 hours per week - 5 hours on Tuesdays and 5 hours on Thursdays. The salary is £23,400 per annum pro rata. With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. This position is based at our Galashiels service. You will provide an all-round administration and reception service including secretarial and data related tasks. You will also provide clinical administrative support and have a role to play in ensuring the security and health & safety of everyone who comes into the service. We have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing clinical administrative support.
About us
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.
Job description
Job responsibilities
Our team in Galashiels are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. This is a part time role working 10 hours per week - 5 hours on Tuesdays and 5 hours on Thursdays. The salary is £23,400 per annum pro rata. With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. This position is based at our Galashiels service. You will provide an all-round administration and reception service including secretarial and data related tasks. You will also provide clinical administrative support and have a role to play in ensuring the security and health & safety of everyone who comes into the service. We have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing clinical administrative support. Essential Skills To do this job successfully, you will need:
1. experience of providing great administrative support in a busy environment
2. experience in creating and using excel spreadsheets
3. to be proficient at minute taking
4. the ability to communicate effectively with a wide range of people
5. to be confident working in a team environment and able to work collaboratively
6. a good level of Maths and English (verbal and written)
7. to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
8. good analytical skills with an eye for detail
9. a can do, positive attitude
10. excellent IT skills, including database management and be comfortable using digital media
11. to understand work-based Health & Safety issues
12. some flexibility with working hours and location from time to time
If you have worked in a charitable organisation before and/or have knowledge or experience of our client group, that would be an advantage but not essential. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach. A full job description and person specification is available on request. Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans. As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Desirable Skills About Company Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You. Person Specification
Qualifications
Essential
13. experience of providing great administrative support in a busy environment
14. experience in creating and using excel spreadsheets
15. to be proficient at minute taking
16. the ability to communicate effectively with a wide range of people
17. to be confident working in a team environment and able to work collaboratively
18. a good level of Maths and English (verbal and written)
19. to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
20. good analytical skills with an eye for detail
21. a can do, positive attitude
22. excellent IT skills, including database management and be comfortable using digital media
23. to understand work-based Health & Safety issues
24. some flexibility with working hours and location from time to time
Experience
Essential
25. experience of providing great administrative support in a busy environment
26. experience in creating and using excel spreadsheets
27. to be proficient at minute taking
28. the ability to communicate effectively with a wide range of people
29. to be confident working in a team environment and able to work collaboratively
30. a good level of Maths and English (verbal and written)
31. to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease
32. good analytical skills with an eye for detail
33. a can do, positive attitude
34. excellent IT skills, including database management and be comfortable using digital media
35. to understand work-based Health & Safety issues
36. some flexibility with working hours and location from time to time