Main area: Administration
Grade: NHS AfC: Band 4
Contract: Permanent
Hours: Part time - 20 hours per week (Monday to Friday)
Job ref: 276-6732441-AfC
Site: Queen Victoria Hospital
Town: East Grinstead
Salary: £26,530 - £29,114 per annum (pro rata)
Salary period: Yearly
Closing: 10/11/2024 23:59
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
We are seeking a keen and enthusiastic person to provide strong secretarial, organisational and administrative support within our Maxillofacial Department, supporting Head and Neck Oncology Surgeons.
The successful candidate will ideally have a medical secretarial background with strong computer skills including fast and accurate audio typing. Key skills required are excellent verbal and written communication skills, a keen eye for detail, good time management, and the ability to work to tight deadlines prioritising workload under pressure while working efficiently as part of a friendly, busy team.
Main duties of the job
1. To provide full secretarial and administrative support to the Maxillofacial Department.
2. To work flexibly and sensitively with other disciplines both on and off the QVH site.
3. To provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties.
4. To review and manage the patient pathway to ensure all Oncology and RTT targets are met, escalating concerns when they arise.
5. To communicate sensitively and appropriately with patients suffering from serious illness.
Person specification
Qualifications
* Secondary education to GCSE level including English and Maths
* NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill
Experience
* Significant experience in secretarial/administration, preferably in a medical setting
* Working in a multi-disciplinary team
* Aware of confidentiality and General Data Protection Regulations (GDPR)
* Knowledge and awareness of medical terminology
* Knowledge of NHS performance/targets
Skills
* Accurate audio typing with a typing speed of at least 60wpm
* Proficient use of computers and software packages, including the knowledge of databases and spreadsheets
Attributes
* Good command of English, both written and verbal, with good grammatical and spelling ability
* Attention to detail with high degree of personal organisation, prioritisation and self-management
* Demonstrate ability to work under pressure
The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
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