Job Description
About The Team: \n\nAs an Operations Manager, you will work directly with our Senior Operations Manager and will be responsible for the running of successful shifts to ensure you have a skilled, motivated team so that all of our customers boxes are packed perfectly each and every time. We look for people who demonstrate a real customer obsession, earn trust quickly and have experience in developing the best talent the industry has to offer. \n\nWhat You Will Be Doing: \n\n● Oversee the receipt of our products through to production and dispatch of our customer boxes, through our operation.
\n● Lead a team of Shift Managers and Line Leaders to deliver shift performance and continuous improvement. \n● Deliver the shift in line with our key KPIs surrounding health and safety, quality, food safety, and team culture. \n● Dynamically resolve issues to reduce the impact they could have on the performance of the shift and the impact this could have on our customers.
\n● Develop and empower the operational team through several layers of indirect reports. \n● Think outside the box (pun intended) about our business, delivering impactful projects in areas from customer experience to waste management and lean production. \n● Stamp your mark on our growing HelloFresh employer brand, recruiting the future of the business.
\n\nWho You Are:...