MPJ Recruitment are proud to be working with a leading insurance business based in the Tamworth area, we are looking for experienced claims handlers with experience working with casualty/personal injury cases. Casualty Claims Handler Key Responsibilities: Review and record claims on our in-house system within product standards, check policy coverage and allocate appropriate codes and reserves. Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit). Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with the company's realistic reserving philosophy. Clearly explain decisions on liability, negotiating settlement within authority level where appropriate. Respond to all written and phone enquiries clearly, courteously and promptly. Review claims regularly using diary system to ensure accurate reserves and timely closure. Casualty Claims Handler Benefits: Fully funded qualifications, and learning and development courses Annual bonus up to 10% 25 Days Annual Leave, plus bank holidays Pension package Subsidised gym membership Life assurance Group income protection Season ticket loans Company perk box Employee stocks purchase plan