We are looking for an experienced individual with good practical knowledge of electrical, battery and petrol operated equiptment to join an established business and be an integral part of the after-sales service team.
We are looking for a multi-talented, hands-on, hardworking individual to fulfil this important role on a permanent basis.
Product Repairs responsibilities:
* Perform repairs/testing for different categories of tools.
* Effective processing of all warranty repairs from receipt to dispatch.
* Identifying common faults and consistently applying relevant solutions to prevent product returns.
* Close communication with the aftersales team and providing related information & technical support.
* Assist in other areas of the workshop and spare parts dept, as required.
* Any other ad-hoc duties, as required.
Experience/Skills required:
· Technically minded
* Ability to learn new skills (Inhouse training available)
* Mechanical engineering qualifications or working background would be an advantage
* Excellent communicator on all levels
* Demonstrate problem-solving skills
* Forklift licence desirable, but not essential
* Microsoft Office skills, previous experience with CRM systems
Job Types: Full-time, Permanent
Pay: Negotiable depending on experience
Benefits:
· Company pension
* Employee discount
* Life insurance
* On-site parking
Schedule:
9-5 Monday...