Do you speak modern and standard Arabic, love/drink coffee, and have sales experience?
We are looking for a personable, outgoing Virtual Sales Advisor to demonstrate and sell Sage coffee machines and other kitchen appliances virtually to the UK and Ireland (possible expansion to KSA, UAE and Kuwait in the future).
Whether it is showing how a machine works, answering a question for a customer, or demonstrating how to make a perfect coffee, in this diverse role you will always have plenty to do.
What do we offer:
1. 21 hrs contract/3 days per week
2. £13.33 per hour plus uncapped commission
3. Ideally fully flexible between Mon-Sun
4. Permanent role
Sage Appliances supply high-quality coffee machines and other home appliances, and have been selling in the UK for over 9 years and in Europe for 5 years, with plans to keep expanding.
Based in our fantastic new studio, London Bridge (5-7 minutes walk from the station), this is an exciting opportunity to work as part of a team with other sales experts. Our studio is an impressive space where we demonstrate Sage appliances live to audiences all over Europe.
Overall purpose of the role:
As a Virtual Sales Advisor, you will join a diverse and knowledgeable team of coffee enthusiasts, dedicated to delivering exceptional product guidance for our client, BRG Group. Your primary responsibility is to be the go-to person for customers visiting sageappliances.com, serving as an invaluable resource for product knowledge, troubleshooting usage issues, and ultimately driving sales.
Focus on showcasing and selling Sage's coffee machines and other home appliances, but ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-oriented approach. Beyond direct customer interaction, you may also contribute to internal and customer-facing content. This may include short and long-form video content, live and/or pre-recorded masterclasses, and one-to-many shoppable livestreams.
About Stellar:
At Stellar, we unlock a brand's potential in retail performance. We do this by driving product sales and locking in customers' loyalty for the long term. We provide the best-in-class service for physical, virtual, and hybrid retail experiences for global brands, such as Nike, Samsung, and Sage Appliances. We invest in our staff, provide bespoke training programs, and offer opportunities to flourish and progress. Because at Stellar, we are committed to working smart, staying curious, owning our work, and always bringing a can-do attitude.
Key Accountabilities:
* Drive revenue through exceptional client service in line with company standards
* Work collaboratively alongside team members
* Follow Sage Studios policies and exceptional standards
* Support Sage Studios’ virtual portfolio D2C, third-party retail, and social selling
* Embrace the Stellar Values
You have (knowledge/experience required):
* Previous sales and customer service experience
* Must speak modern and standard Arabic at a (near) native level
* Be confident in front of the camera
* A love of content creation and great visuals
* A passion for a great cup of coffee or barista experience
* A positive and enthusiastic attitude to work
* Self-motivation
* Excellent communication skills, both verbally and textually
Additional information:
* £13.33 per hour plus uncapped commission
* 3 days per week, ideally fully flexible between Mon-Sun
* 21 hrs contract
* Permanent role
* Shifts may include weekends and will be 8 hours total (7 hours worked, 1 hour unpaid lunch)
* Shifts will fall between 7:30 am and 8:00 pm
* Medicash
* Must be able to work at the Sage studio, London Bridge area
* Full intensive training will be provided
£13.33 - £13.33 an hour
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