Cambridge University Hospital NHS Foundation Trust
We are looking for a motivated, resourceful individual to oversee and provide comprehensive administrative support in the delivery of the Patient Safety Incident Review Framework (PSIRF).
You will be based within the central patient safety team at an exciting time as we continue to implement and develop our patient safety systems and processes.
In the role, you will carry out a range of duties, including:
1. Administrative support for and organisation of meetings and events.
2. Provision of reports, including analysis of information.
3. Attending for note taking and transcribing interviews with staff, patients, and families.
4. Evaluation of key elements of our PSIRF policy and plan.
5. Project management.
Main duties of the job
The role and responsibilities of this post support the delivery and evaluation of all policies and procedures related to the delivery of PSIRF. This includes Learning from deaths and elements of the national patient safety strategy.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people - patients, staff, and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, this is a testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Person Specification
Qualifications
* Degree or an equivalent level of experience in an administrative or secretarial role.
* Business administration qualification or equivalent professional experience.
* GCSE or equivalent in English and Maths
* Project management training
Experience
* Demonstrable experience of servicing and supporting formal meetings.
* Experience of diary management and arranging meetings/appointments.
* Experience of developing and implementing effective workload management systems.
* Experience of working with datasets including analysis and collation.
* Experience of leading or supporting project management.
* Experience working in the NHS.
* Experience and expertise in the use of a risk management system e.g., Datix.
Knowledge
* Strong skills and experience of using Microsoft Office specifically Word, Outlook, Excel.
* Confidentiality and data protection processes and procedures.
* Project management tools.
Skills
* Advanced keyboard skills.
* Excellent organisational skills.
* Excellent communication skills, both verbal and written.
* Strong information technology experience with capacity to learn to use new systems.
* Ability to take minutes to a high standard.
* Ability to communicate effectively with a wide range of professionals, agencies, colleagues, and the public.
* Able to work to exacting standards, maintain focus, and apply rigorous attention to detail.
* Ability to work under pressure and prioritise competing demands to meet deadlines.
* Ability to deal with highly confidential, distressing, and sensitive information.
* Ability to requisition goods and services.
Additional Requirements
* The post-holder will be required to maintain independence and impartiality, sometimes under very difficult and distressing circumstances, which will need an appropriate level of personal maturity and self-confidence.
* The ability to understand and behave at all times, towards patients, visitors, and colleagues according to the Trust values of kind, safe, and excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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