Are you able to deliver fantastic customer service, and would you like to work for an organisation that is making a big difference to our natural world? We are looking for an enthusiastic and hard-working people person to work in Burton Mere Wetlands' visitor centre at the heart of our Dee Estuary reserve. The ideal candidate will be close enough to Dee Estuary to commute daily. What’s the role about? The Dee Estuary is one of the RSPB’s largest and most diverse reserves spanning over 6000 hectares straddling the England-Wales border. Habitats range from tidal saltmarsh, mudflats, sand dune and shingle beach to the freshwater reedbed, wet grassland and ancient woodland at Burton Mere Wetlands, where our increasingly popular visitor facilities serve as the gateway to the estuary’s impressive wildlife spectacles. As a member of the Dee Estuary team, you’ll work alongside passionate staff and volunteers to welcome visitors, share the conservation significance of this remarkable reserve, and inspire support for the RSPB through fundraising and membership recruitment. What we’re looking for: You don’t need prior fundraising experience—we’ll provide full training While expert wildlife knowledge isn’t required, you’ll need: • A passion for conservation and protecting nature. • Strong communication skills and an engaging personality. • The ability to tell compelling stories and inspire others. • Resilience and a results-driven mindset and willingness to work toward membership targets. Availability to work 3 out of 4 weekends in any given month. Full drivers license valid for use in the UK Here’s what we offer: • Flexible contracts: choose between 3, 4, or 5 days per week • A set salary—no commission-based work - Pro-rata for seasonal role • 34 days’ annual leave (including eight bank holidays, pro-rata). • Full training and a comprehensive induction Additional Information Please read through the FAQs and candidate guidance notes attached before applying. Please note that in order to be considered for this position you will be asked to upload a CV and complete a short online application form with cover letter option - For any role/application enquires please contact: emma.strangerspb.org.uk The closing date for this vacancy is the 16th February 2025. Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature.