Stoke by Nayland Resort is looking for someone to join the team as a Sales Administrator, focusing on booking golf break reservations and golf days. As part of this role, the successful candidate will work towards completion of the Level 3 Business Administration apprenticeship.
Working as part of the Sales team, this dynamic role involves working within a small team, with the ideal candidate having an enthusiasm for sales in hospitality, specifically within golf reservations. Assisting in the administration of sales and planning, you’ll have a natural ability for organisation, an eye for detail and enjoy working in a fun team to achieve sales targets.
Job responsibilities:
Work with the Sales team to assist in administrative duties, to include but not limited to:
* Assisting the Sales team to achieve sales for the resort based on targets and KPIs
* Be one of the first points of contact for all golf break reservations
* Following up on all enquiries within the correct timeframe to maximise sales opportunities
* Assisting with weekly and monthly golf break reporting
* Creating and updating Function Sheets based on business and client needs, as and when required
* Completing all arrival checks and final payment requests for golf breaks within a timely manner
* Assisting with venue viewings, as and when required
* Carrying out post-event feedback calls for possible rebooking
Qualifications or desired skills:
The ideal candidate will have:
* A proactive and enthusiastic approach to work
* The ability to take direction and a willingness to learn from the team
* An effective communicator with excellent interpersonal skills
* GCSEs in English and Maths, Grade C/4 or above
SbN team benefits:
With great staff benefits, this is a fantastic opportunity for the right person to thrive as part of our team:
* A great opportunity to build skills and experience
* A friendly and supportive environment in which to grow
Stoke by Nayland Resort is part of the family-owned Boxford Group, which has been established for over 80 years. Due to our location, nestled in the Dedham Vale Area of Outstanding Natural Beauty (AONB), having your own transport is essential.
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