About the role
Coordinating our warehouse service operations and colleagues on Goods In, Assembly, Over The Bank (OTB)/Trunking, FLT or Goods Out. Keeping the operation efficient and escalating issues or decisions that need management intervention to the Warehouse Service Team Manager.
You will be responsible for
* I coordinate the people in my area keeping the operation efficient, escalating issues or decisions that need management intervention to the Warehouse Service Team Manager(s).
* I coordinate the daily operation in a specific area of the Warehouse in my Distribution Centre from the podium/work-stations on either Goods In, Assembly, Over The Bank (OTB)/Trunking, FLT or Goods Out.
* I keep the operation running smoothly and efficiently whilst keeping the Warehouse Service Team Manager(s) and the Duty Manager informed of progress during the shift.
* I work with colleagues to make sure they have and use the equipment they need, taking ownership of the equipment in my area (including loose equipment, printers, Arm Mounted Terminals, damaged cages, labels etc).
* I keep the Warehouse Service Team Manager(s) informed of how my area is doing, asking for support if required and escalating issues that need a Manager to intervene as required.
* I communicate with colleagues so they know where they are being deployed for the shift, issuing work to colleagues as per the plan for the day and to meet the needs of the operation.
* I monitor/oversee great hygiene standards in my area of responsibility, leading by example and cleaning as I go to reduce stock waste and the possibility of potential pest infestations.
* I make day-to-day operational (routine) decisions required for the area I am coordinating, and refer complex operational or any people/safety related matters to the Warehouse Service Team Manager(s) for them to make the right decisions using their experience/judgement.
* I deliver all routines in line with the training provided and I provide assistance to colleagues to keep the operation running smoothly.
* I attend all safety refresher training and ensure all colleagues in my area attend theirs when it is scheduled.
* I ensure all podiums that I work on are clear of stock and are kept organised, tidy and stocked with any relevant consumables.
* I keep the People and Safety Trainer and Warehouse Service Team Manager(s) aware of any safety training gaps I may spot in my area.
You will need
* I connect with my colleagues, sharing knowledge, experience and best practice. I understand the importance of what I do and work collaboratively to deliver results.
* I am warm and welcoming in every interaction with customers and colleagues. I respond to people appropriately and ensure they feel seen, heard and recognised.
* I use my energy and resilience to keep momentum going when working in challenging environments, keeping focus on my objectives.
* My colleagues see me doing the right thing both when things are going well and when times are tough.
* I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers.
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at pay day weekends.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
* Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
* Uniform provided and policies to support you for all of life’s moments, big and small.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving Britain's shoppers a little better every day’.
At Tesco, inclusion means that Everyone’s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.
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