Sales Team Administrator
* Annual Salary: £25,000 - £28,000
* Location: Suffolk, East Anglia
* Job Type: Full-time (40 hours per week)
Join a leading global manufacturer as a Sales Team Administrator. This role offers an exciting opportunity to drive growth and build strong customer relationships within a friendly and professional sales team. Reporting directly to the Sales Team Leader, you will be instrumental in providing support through timely quotations, handling product inquiries, and maximising sales opportunities.
Day-to-day of the role:
* Provide accurate and timely quotations to customers for products and accessories.
* Maintain robust customer relations through email campaigns and other sales-related activities.
* Monitor the CRM system regularly to identify and promote relevant products to current and past customers.
* Support customers with inquiries, directing them to the appropriate department or responsible person as needed.
* Generate leads for both short- and long-term sales opportunities.
* Engage with the existing customer base to gather reviews, case studies, citations, and referrals.
* Collaborate closely with colleagues to maximise sales revenue and ensure excellent customer service.
* Maintain accurate customer contact records within the company CRM system.
* Adhere to key performance indicators (KPIs) to drive sales excellence.
* Assist the wider sales team with ongoing tenders and sales administration tasks.
Required Skills & Qualifications:
* Minimum 1 year of experience in inside sales or administration.
* Experience working for a medium-sized global company.
* Proficient in Microsoft Windows, Excel, and Outlook.
* At least 5 GCSEs (or equivalent) in core subjects (English, Maths, Science) at grade C (4) or above.
* Highly self-motivated, proactive, quick learner, and organised.
* Strong written and verbal communication skills.
* Ability to maintain accurate customer records.
* Strong problem-solving abilities with a customer-focused mindset.
* Keen attention to detail and accuracy in task completion.
Desirable:
* Qualification in Customer Service and/or Sales.
* Experience using a CRM system to maintain customer records.
* Prior experience in customer service or sales of technical products.
* Level 3 qualification in English or Science-based subjects.
Benefits:
* 25 days annual holiday plus bank holidays.
* Pension enrolment according to government guidelines.
* Modern, air-conditioned building located in rural parkland.
* Opportunities for growth within an expanding business and sales team.
* Free, secure on-site parking.
To apply for the Sales Team Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
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