Mobile Digital Product Owner
Salary: National £55,000 - £65,000 / London £65,000 - £75,000
Do you have a genuine passion for delivering digital capability and want to make a real difference to our customers? This role would suit someone who is energized by using data and insight to identify and articulate both new features and optimization opportunities to increase and enhance the online capability within our authenticated customer digital environment.
A bit about the job:
You’ll be delivering a brilliant mobile experience for our customers, with a primary focus on our multi-year app consolidation program into the MyAviva app. You will play a key role in owning, shaping, and delivering an ambitious backlog, while monitoring, maintaining, and enhancing digital experiences that offer self-service value to millions of customers.
In this role, you will interact with a variety of digital disciplines and delivery teams, ensuring digital product changes go live successfully for customers. A strong data-driven mindset is essential, as you will be responsible for demonstrating the business and customer benefits generated through these changes.
Your key responsibilities will include:
* Identifying new features and customer journey optimization opportunities.
* Driving work items for development into product backlogs.
* Supporting prioritization decisions.
* Collaborating closely with engineering teams, digital product teams, business stakeholders, and potentially external third parties.
* Using analytic tools to understand and optimize user journeys for better customer outcomes.
Skills and experience we’re looking for:
* Experience in managing digital product roadmaps, delivering mobile applications, and having excellent communication and presentation skills.
* Experience in driving return users to digital platforms.
* Effective use of data to identify customer experience and business value enhancement opportunities, and measure and report on outcomes.
* Collaborative approach to working with digital disciplines to design and deliver high-performing and accessible digital products.
* Ability to translate business requirements into digital product solutions and articulate delivery plans and progress to stakeholders.
What you’ll get for this role:
* Starting salary between £55,000 - £65,000 for National based candidates or £65,000 - £75,000 for candidates based in London (depending on location, skills, experience, and qualifications).
* Bonus opportunity – 10% of annual salary (actual amount depends on your performance and Aviva’s).
* Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
* 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days.
* Up to 40% discount on Aviva products, and other retailer discounts.
* Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
* Brilliantly supportive policies including parental and carer’s leave.
* Flexible benefits to suit you, including sustainability options such as cycle to work.
* Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
* We take your wellbeing seriously with lots of support and tools.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part-time and job shares.
To find out more about working at Aviva take a look here.
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an alternative method of applying, please give Matthew Drew a call on 0121 234 7664 or send an email to matthew.drew@aviva.com.
About Us
We help our 18 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.
So, we’re passionate about helping our 22,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
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