Looking for a role with plenty of growth opportunities? We've got you covered! Join a specialist provider of high-speed wireless networks for caravan sites across the UK, offering reliable and secure connections even in locations where other companies can't reach. Using a range of advanced technologies and broadband services, the company supplies and installs all necessary equipment at no cost to the park, along with free maintenance and a help desk service for all customers.
The company is in search of a NOC engineer to join the growing team! If you would like to learn more about this opportunity, feel free to reach out and apply today!
Responsibilities:
1. Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed.
2. Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions.
3. Collaborate closely with customers, ensuring their needs are met and issues are resolved efficiently.
4. Contribute to our evolving mesh gigabit access projects and the expansion of cutting-edge connectivity solutions.
Required Skills & Experience:
1. An understanding of RF - Spectrum, Frequency, Interference etc., as well as basic IP addressing, Log file understanding.
2. A passion for delivering exceptional customer experiences.
3. Eagerness to engage with various technologies and contribute to a multifaceted team.
Benefits:
1. Engage in regular training sessions and events to enhance your technical and customer service skills.
2. Step into a company that's not just about the job, but about cultivating a collaborative and rewarding environment.
Salary:
1. Starting salary of up to £35,000 along with opportunities for promotions and growth.
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