MetCC Welfare Support Team Supervisor
The starting salary is £41,101, which includes a shift disturbance allowance of 12.5%, and allowances totalling £2,841.
The salary is broken down as £34,448 basic salary, which will increase annually until you reach the top of the scale £36,864. Plus, a location allowance of £1,841, a non-pensionable allowance of £1,000 and a 12.5% shift disturbance allowance.
Every day, some 2,000 police officers do an extremely challenging and demanding job for Met Command and Control (MetCC). We are therefore creating a new team to support our employees as they strive to give London the best possible service. Do you have the compassion and drive to help shape the MetCC people strategy and support a critical workforce? If so, you could be our Welfare Support Team Supervisor.
In this key role, you will lead a specialist team that will promote and support staff welfare for Met Command & Control. MetCC provides London with its police response service, handling some 13,000 emergency and non-emergency phone calls and 12,000 interactions via our digital platforms 24 hours a day, 365 days a year. Your main task will be to improve the support offered to our employees and to enhance the way we recognise and reward our teams. Day to day, you will work to improve staff wellbeing, reduce absenteeism and assist staff with the Attendance Management Policy. You’ll also have the opportunity to help design and deliver people strategies while supervising your team. But ultimately, it’s about ensuring wellbeing services are offered across MetCC.
It’s important you can co-ordinate welfare support services and help first line managers with their staff’s welfare needs. In return for your skills and effort, we can offer excellent career development, a highly rewarding role and a competitive salary, which includes an additional 12.5% Shift Disturbance Allowance and enhanced rates for working weekends (approximately one per month).
Met Command & Control (MetCC) provides London with its police response service, handling some 13,000 emergency and non-emergency phone calls and 12,000 interactions via our digital platforms 24 hours a day, 365 days a year.
Specialist police communications support is also provided for some 500 large-scale public events that take place across the capital each year.
We are looking for people-focused individuals to join our newly formed Welfare Support Team. The team is being established to improve the support offered to our workforce and to enhance how we recognise and reward our teams. You will support staff and managers through the Attendance Management Policy, to ensure wellbeing services are offered to staff. Applications will be via a detailed CV, Personal Statement, and online application form. Completed applications must be submitted by 23:55 on 10 January 2025.