Senior Change Management (Specialty Insurance) 12 month FTC
Join to apply for the Senior Change Management (Specialty Insurance) 12 month FTC role at Chaucer Group
ABOUT US
Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.
Our headquarters are in London, and we have international offices in Copenhagen, Miami, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.com
THE ROLE
The Senior Change Management position is responsible for leading and delivering complex underwriting technology projects within a specialty insurance environment. This role requires expertise in managing end-to-end project lifecycles, aligning stakeholders, and ensuring the successful implementation of innovative underwriting solutions that drive business efficiency and regulatory compliance.
You will be responsible for overseeing all aspects of the organisation, approach, and timeline. Additionally, you will ensure effective stakeholder management and communication, including engagement at the Committee or Executive level when necessary.
MAIN RESPONSIBILITIES
* Lead the planning, execution, and delivery of underwriting technology projects, ensuring they meet business objectives, timeframes, and budget constraints.
* Engage with underwriting teams and business stakeholders to understand requirements and translate them into technology solutions.
* Work closely with IT, data, and vendor teams to develop and implement underwriting systems, ensuring integration with existing platforms.
* Define and track project scope, goals, milestones, deliverables, and key performance indicators (KPIs).
* Develop and maintain detailed project plans, risk logs, and stakeholder communication plans.
* Manage project governance, ensuring adherence to regulatory requirements and company standards.
* Identify and mitigate risks, resolving issues that may impact project delivery.
* Drive collaboration between business and technology teams to optimize underwriting processes and enhance decision-making capabilities.
* Report regularly on project progress to senior management and steering committees.
* Foster a culture of continuous improvement and innovation within the underwriting technology space.
OUR REQUIREMENTS
* Experience: Proven track record of successful delivery, preferably within the specialty insurance or Lloyd's market.
* Domain Knowledge: Strong understanding of underwriting processes, insurance technology, and regulatory requirements.
* Project Management Expertise: Successfully managed tech projects with Agile, Waterfall, and hybrid methods.
* Stakeholder Management: Ability to influence and engage underwriting leaders, IT teams, and third-party vendors.
* Technical Acumen: Familiarity with underwriting platforms, policy administration systems, and data analytics tools.
* Risk & Compliance: Awareness of regulatory considerations such as Lloyd's and FCA compliance.
* Communication: Excellent verbal and written communication skills, with the ability to present complex concepts to diverse audiences.
* Problem Solving: Strong analytical and problem-solving skills to drive project success.
* Certifications: PMP, PRINCE2, AgilePM, or equivalent preferred.
Personal skills
* Collaborative approach to problem solving
* Strong stakeholder management and communication skills
* Innovative and pragmatic
Why Chaucer
An established market leading Insurer, where over the past 5 years, the Chaucer Group has seen significant and successful growth. In 2019, we wrote $1.4bn of Gross Written Premium, closed 2023 with $2.7bn, and are on track to write well over $3bn in 2024.
This is an exciting time for Chaucer; we have the people, the platforms, the expertise and the relationships to continue our recent success. We will remain focused on the areas where we can provide the most expertise and value to our brokers and clients.
We have no appetite to change this, whilst the market is steadily moving back to 4/1 working days, we are continuing to operate on a much more flexible hybrid basis with Heads of teams working closely with employees to strike a balance of what works best in their area. Our approach has been immensely popular and a successful way of working for the business and all employees at Chaucer.
Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).
A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.
We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.
Benefits - Extensive, non-contributory benefits, including pension, medical insurance, life insurance, flexi benefits, options for buying and selling holidays, not to mention a diverse and inclusive culture, we pride ourselves on managing employees welfare. We have a wide range of other benefits on offer.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
* Industries
* Insurance Agencies and Brokerages, Insurance Carriers, and Insurance
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