Key Areas of Responsibilities: Key Relationships: Facilities Site Manager Facilities Management Assistants (FMAs) Senior Managers within the Trust Hard FM Contractor PEAT Lead/Modern Matrons Infection and Prevention Control Leads Estates/Facilities Managers Service Users and Carers General Contractors Managerial/Leadership: To assist the Facilities Site Manager in the day to day smooth running of the Soft FM Service including portering, cleaning, catering and linen duties. To achieve safe service delivery in; waste management, fire safety and all aspects of Health and Safety To be responsible for effective communication to all site occupiers and to minimise disruption to services. To work closely with the Hard FM Contractor and their support staff to deliver effective and efficient operational processes in connection with the smooth running of the premises. To support the line manager in achieving a balanced budget. To work closely with and be the first contact with all external suppliers, in relation to the effective delivery of Soft FM services. To support the Facilities Site Manager in ensuring that the grounds and gardens are clean at all times. To undertake all necessary and appropriate Performance Appraisal Development Reviews in a timely and effective manner, in accordance with Trust guidelines. To have awareness and knowledge of the latest Health and Safety requirements in connection with the management of an NHS inpatient site and to apply the knowledge in relation to all Soft FM Services. Assist the Facilities Site Manager in the delivery of departmental and Trust goals and objectives, as they relate to Soft FM Services. Organisational: To ensure all equipment is kept in a secure, operable and clean condition at all times, reporting and addressing hazards. To report adverse incidents in line with operational procedures. To ensure stock levels for all Soft FM requirements are sufficient to meet the needs of the service. To work closely with and be the first contact with all external suppliers, in relation to the effective delivery of Soft FM services. Manage the provision of Personal Protective Equipment for all staff ensuring adequate replacing of same as appropriate and required. To ensure that all cleaning schedules are kept up to date and readily accessible. To assist the Facilities Site Manager in the implementation of business continuity plans to ensure safe and effective Soft FM service delivery. To maintain systems that ensure that catering is delivered safely an in accordance with statutory requirements. To monitor and manage performance and attendance in accordance with Trust Policies. To manage a team of staff, prioritising and allocating work as appropriateincluding monitoring. To assist in the process of recruitment and selection of Soft FM Staff and ensuring they attend Trust and local induction programmes. To ensure that the accurate recording and input of shifts and rosters workedby staff is completed as appropriate, ensuring that staff work flexibly acrossall service areas. Ensure that all staff attend training and are kept up to date with mandatory and local job specific training.