Job Title: Credit Controller
Location: Longtown
Salary: £26,000 per annum
Hours: Monday to Friday, 08:00 – 17:00
Hybrid working available for 2-3 days per week after probation period is successfully completed.
The Role:
* Ensure all overdue debts are collected and recorded accurately.
* Minimise the risk of bad debts while supporting business growth in line with company plans.
* Perform tasks that may carry potential hazards. Adhere to company safety protocols to reduce risks.
* Make informed credit limit decisions based on company procedures, using discretion when placing customers on hold for overdue payments.
* Escalate overdue debts as per company procedures and report to trade credit insurers promptly and accurately.
* Manage your own ledger, approximately valued at £2 million, with a range of 750-1,000 customers.
* Prioritise your workload, ensuring timely contact with all customers on your ledger to meet individual and team monthly collection targets.
* Troubleshoot and resolve recurring issues to prevent future problems.
* Maintain a detailed and accurate ledger while following company procedures.
* Reduce debtor days and exposure to bad debts.
* Achieve monthly and quarterly collection targets.
Requirements:
* Previous experience in Credit Control or a similar role.
* Ability to work effectively within a team.
* Experience with SAP B1 is a plus.
* Confident and professional telephone manner when dealing with customers and colleagues.
* Basic knowledge of Excel and Outlook for managing your customer ledger.
* Organised with strong attention to detail.
* Excellent written and verbal communication skills.
* High level of accuracy in all tasks.
* Ability to reduce exposure to bad debts.
If you're interested in this role, please apply below. We will begin screening candidates for interviews next week