This role will support the Clinical Operations Manager for outpatient services in providing safe and effective care to the patients within Living Care clinical services. As a Registered General Nurse (RGN), you will provide expert advice to the clinical teams and promote excellence in clinical practice by participating in staff training, research, audit processes, and taking charge of the outpatient in the absence of the Lead Nurse.
The role involves working within a multidisciplinary team providing clinical expertise and support to clinicians and consultants, nurses, and HCAs in the formulation, implementation, and review of policies, guidelines, and protocols, providing training to staff thus ensuring we are adhering to best practice guidelines.
As a general outpatient nurse within the Living Care clinical setting, you will have an integral role in providing mentoring and coaching to students and other staff members in the team.
Main duties of the job
* The post holder will be responsible for supporting all services within the LivingCare clinical setting, involving services such as ENT, Ophthalmology, Cardiology, Phlebotomy, and other new services which may be introduced at Living Care in the future.
* Include medication management, specimen sampling, supporting clinicians within a variety of services. The post holder will contribute to the smooth and efficient running of all services and help to develop, monitor, and evaluate good clinical practice.
* The role will include working closely with a variety of clinical staff members to include GPs, Audiology Services, Radiographers, and Sonographers.
* To support the Clinical Operations Manager in the development and implementation of all relevant SOPs and Policies in line with best practice.
* To provide and support education to other professionals.
* The Post holder will be required at times to support other services i.e. Radiology as part of their outpatients role if staffing levels/service needs require.
* To provide support in the triage of referrals to clinical services within Living Care.
* To deliver outpatient services within our clinic to improve accessibility for patients.
* Deliver nurse-led clinics, to undertake assessments, care planning, and clinical management plans for those patients who meet the referral criteria. Record keeping/maintenance of patient records/audit of service. Medicine management.
About us
At LivingCare, we stand at the forefront of healthcare excellence, where our commitment to delivering exceptional care is unwavering. In the heart of our mission lies a dedication to both private and NHS patients, ensuring that every individual experiences the pinnacle of compassion and expertise in our endoscopy, imaging, or outpatient services.
Our journey is guided by a passion for transformative healthcare, where every moment is an opportunity to make a positive impact. As a united team, we strive for excellence, embracing innovation and collaboration to redefine the standards of patient care.
At The LivingCare Group, our commitment to patient-centered care is not just a promise; it's a way of life. Together, let's continue to shine as a beacon of hope and healing, inspiring change and transforming the landscape of healthcare.
Job responsibilities
* The post holder will be responsible for supporting all services within the LivingCare clinical setting, involving services such as ENT, Ophthalmology, Cardiology, Phlebotomy, and other new services which may be introduced at Living Care in the future.
* The role of the post holder within the service will include medication management, specimen sampling, supporting clinicians within a variety of services.
* The post holder will contribute to the smooth and efficient running of all services and help to develop, monitor, and evaluate good clinical practice.
* The role will include working closely with a variety of clinical staff members to include GPs, Audiology Services, Radiographers, and Sonographers.
* To support the Clinical Operations Manager in the development and implementation of all relevant SOPs and Policies in line with best practice.
* To provide and support education to other professionals.
* The Post holder will be required at times to support other services i.e. Radiology as part of their outpatients role if staffing levels/service needs require.
* To provide support in the triage of referrals to clinical services within Living Care.
* To deliver outpatient services within our clinic to improve accessibility for patients and reduce unnecessary hospital attendance improving patient communication and care pathway.
* Deliver nurse-led clinics, to undertake assessments, care planning, and clinical management plans for those patients who meet the referral criteria.
* Refer patients to other professionals, as appropriate.
* Advise patients on preventative measures with health issues which may impact on their care.
* Provide nurse-led clinics alongside the delivery of training and ongoing support for HCAs.
* Provide specialist knowledge to other healthcare professionals, GPs, nurse practitioners, practice nurses, district nurses, nursing, and residential homes.
* Establish and recognize any need for change to clinical management plans, offer advice and support to patients.
* Record keeping/maintenance of patient records/audit of service.
* To act as the lead for Infection control.
* Maintain a Personal Professional Portfolio in accordance with the requirements of NMC revalidation.
Non Clinical Duties
* Provide support in the line management of the outpatient team to the Clinical Operations Manager for outpatients which may include the delivery of 1:1s, team meetings, probations, and appraisals.
* To have an oversight of the importance of managing departmental budgets and stock to ensure that all services can run proficiently.
Knowledge, Skills and Experience
* Excellent communication and influencing skills.
* Basic IT skills and ability to work with online programmes such as SystmOne.
* Knowledge and understanding of NHS recruitment and selection.
Person Specification
Qualifications
* Nursing: 1 year (preferred).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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