Job Description
This is an exciting opportunity to work in the growing build to rent sector and focus on delivering a fantastic service for our residents and clients. You will be involved in managing existing blocks and onboarding new apartment blocks.
Client Details
Our client is a well-established organisation in the property industry, known for its commitment to delivering outstanding customer service and its innovative approach to property management.
Description
This job is as much about people as property. Regular site visits will be required to the Apartment Blocks and Estates located all around England including the Northwest, Midlands, and Southeast. Whenever you are at a Block or Estate, you'll be representing our brand in the community.
You will manage your own portfolio of PRS residential apartment blocks and build to rent estates. With no leaseholders to manage due to our clients being large institutional investment landlords, your focus will be on ensuring that the blocks and estates are well maintained and that any issues identified are dealt with swiftly and efficiently. You will be responsible for identifying opportunities for improvement and relaying them to the Asset Team. You will use trackers alongside our systems to monitor and record information, the accuracy of which is paramount.
With the support of the Asset Manager, you will ensure residents' issues are resolved, contractors are appointed, budgets are considered, queries are answered, and apartment blocks and estates remain well maintained.
Responsibilities:
1. Follow processes and procedures to ensure that properties are managed in line with company standards.
2. Maintain contractor relationships, source new contractors when required, and ensure contractors are delivering the expected level of service.
3. Review and tender service contracts.
4. Approve invoices in line with company timeframe.
5. Ensure blocks and estates are well maintained and that any health and safety concerns are resolved with paramount importance.
6. Keep our CRM system up to date with all communications, reports, and assessments.
7. Complete regular site visits, produce inspection reports, and ensure any issues are raised and works completed within SLA's.
8. Meet contractors on site when required.
9. Arrange and oversee any qualifying major works.
10. Consider budget restraints when instructing work.
11. Work alongside the asset team to facilitate the handover of new build apartment blocks and estates to ensure compliance, budget approval, and services in place for new tenants.
12. Collaborate with the property management team and tenant liaison advisors for any issues reported by the team or residents and communicate effectively with all parties involved.
Profile:
1. Experience in a relevant role or environment.
2. A natural tendency to look for and find solutions to problems.
3. Attention to detail and the ability to act with urgency when required.
4. A good communicator in writing and in person.
5. Experience of managing contractors and considering budgets.
6. Knowledge of relevant legislation.
7. Own vehicle and full clean driving licence.
8. Eligibility to work in the UK and everything it takes to successfully complete pre-employment screening.
9. Proficient IT skills and experience of using property management software.
Job Offer:
* A competitive salary of £28,000.
* A 10% quarterly bonus opportunity.
* A £300 per month car allowance.
* A supportive and innovative work environment.
* An opportunity to work in the exciting property industry.
We encourage all interested candidates who meet the above criteria to apply for this exciting role in the property industry.
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