Description
As the Plumber Shift Manager, you’ll be responsible for ensuring we comply with all aspects of current regulatory and legislation requirements. To do so, you will coordinate routine technical inspections, maintenance and repairs to all aspects of plumbing and wet heating on resort. You will oversee all administrative duties relating to your role, as well as controlling and purchasing of stock and equipment. As the Shift Manager of this area, you will take the lead with team development, ensuring everyone is working with efficiency and excellence.
Key Responsibilities
* Takes ownership of shift and service delivery to ensure consistent delivery of a quality Butlins experience in line with brand/venue guidelines.
* Confidently deals with guest concerns with the ability to resolve problems.
* Monitor delivery of service level agreements and be proactive in arranging appropriate resource/support to ensure the guest experience is not impacted.
* Demonstrates and role models commitment to delivering a superior guest experience in everything that you do.
* Liaise with external contractors and plan work to reduce impact on team and guests.
* Responsible for the sprinkler checks and servicing of all related equipment.
Skills, Knowledge & Expertise
Essential:
* Fully qualified Plumber
* Demonstrable Leadership experience in managing a team
Desirable:
* Good understanding of heating management with formal qualification
* A formal H&S qualification
* Facilities Management qualification (ILM or BIFM)
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!
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