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The UK’s Power sector is evolving and expanding rapidly to meet increasing customer demand. At Ipsum we offer tailored power and electrical solutions, from maintenance to major installation projects, all of which are underpinned by our smart technologies. At Ipsum it’s our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks.
To support our continued growth we are looking for a Data Input Administrator to join our team. We are looking for someone who is passionate, not just about the industry, but also about supporting our teams to deliver essential services 24/7/365 that really make a difference to local people and communities.
What we offer
We are committed to supporting and developing our people to achieve their full potential. As a fast-growing ambitious business, we can offer our people opportunities to acquire a wide range of skills and gain broad and varied experience to enable them to progress in their career. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers.
We really value our people and so we like to look after them. If you work for us, you’ll enjoy a great range of employee benefits:
1. Career development including professional qualifications and accreditation
2. Employee Assistance Programme including mental health support and access to counselling
3. Access to 24/7 virtual GP
4. Occupational Health support
5. Tax efficient benefits via salary exchange (salary sacrifice):
6. Cycle to Work
7. Employee Discount Scheme – discounts on hundreds of retailers including supermarkets, mobile phone/broadband providers, gym memberships and more!
8. Established local social committees with calendar of regular social events
9. Life assurance cover
10. Long service awards
11. Opportunities to volunteer and make a difference via local community projects and initiatives
Your new role
Provide key support to the MOD operations department and work closely with Managers with operational duties and reports.
General administration duties for the MOD Operations division.
Carry out monitoring of internal and clients CAFM systems to ensure work orders have been accurately created, assigned and prioritised.
Liaising with internal and external stakeholders to ensure business continuity and efficiency.
Verification of engineers and supply chain time sheets, purchase orders and invoices.
Assistance with compiling and updating live technical asset registers.
Process of client completion certificates and other sales related documentation.
Own and develop documentation and process requirements.
Handling incoming calls and answering client queries.
Run regular reports to highlight SLA and contract compliance issues.
Accurate data entry to assist with maintaining internal databases.
Drafting, editing and formatting of formal documentation.
General assistance to the project managers.
Chasing outstanding quotations as per quotation registration.
About you
Qualifications
GCSEs in Maths and English or equivalent
Knowledge & Experience
Experience in a Customer facing role.
Experience of Customer Relationship management.
A knowledge of Commercial principles and basic finance knowledge.
Experience of working with Computer-aided facilities management (CAFM) systems.
Previous administration experience within a facilities department.
Skills & Personal Qualities
Be a technically strong and proficient user of Microsoft Office Packages.
Ability to work as part of a team.
A strong administration background.
Diligent and highly organised.
Experience in managing and prioritising varying workloads.
Flexible and adaptable to changing requirements.
Good verbal and written communication.
Ability to work under own initiative and manage time effectively.
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