A fantastic opportunity has arisen for an experienced Facilities Management Help Desk Administration Support to work for the UK’s leading Diagnostic Medical Pathology organisation, based in Elstree Borehamwood, Hertfordshire.
Main duties include:
* To provide overall assistance to the Laboratory support teams as a central helpdesk.
* Ensuring all queries from Laboratories or Support teams are tracked and prioritised for action.
* Providing training to all new laboratory support staff in standard operating processes.
* Responsive Maintenance for Equipment such as logging equipment faults and processes throughout, logging confirmation on the system for engineer call-out, informing the manufacturer of parts used in the course of self-repair.
* Arrange for additional spare parts to be supplied and follow up with the manufacturer regarding engineer performance.
* Counting and checking stock delivered against the delivery note.
* Supporting Laboratory Support Teams in the absence of team members.
* Supporting other facilities as and when they occur.
To be considered for this hands-on role you must possess:
* Good organisational skills.
* Attention to detail is very important.
* Ability to work in a team or as an individual.
* Ideally FM Help Desk experience.
* Basic keyboard skills and familiarity with Microsoft Office Suite.
* Ability to maintain confidentiality.
* Ability to work on your own initiative.
If this role interests you, please apply today. We look forward to hearing from you.
Ritz Rec Emp Agy
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